Contents
and small: a digital one. While the journey of each company is unique, the principles are fundamentally the same, with firms digitising and automating to keep pace with the competition. Andy Tunnicliffe speaks with Experian’s CFO Lloyd Pitchford and Michael Casamento, CFO at Amcor, to find out what journey they have been on and how digitisation is changing their companies, as well as their own roles.
39 Working through numbers Workday
CFO Focus
42 Keep cool in a hot market Making sustainability a meaningful word requires heavy input from the finance function, which is often the enabler of tangible change within an organisation. Jim Banks speaks to Dr Stefan Borchers, managing director of finance and services at climate- friendly heating technology supplier Vaillant, about how his finance team supports the company’s sustainability strategy and helps the business to be at the leading edge of change.
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Zoho: Seeing the future in customer service
Risk management 53 Out of the blue
Recent history has shown that unforeseen risks need to be taken seriously – not least given their potentially dire consequences. The Covid-19 pandemic, and the outbreak of war in Ukraine, have thrown supply chains into disarray and shut down businesses, and the implications of these disasters are yet to reveal themselves. Jim Banks asks a number of experts – including Tim Chadwick, group chief risk officer at PIB Group – about the shift in perspective that is required to manage these dangers.
Finance Director Europe /
www.ns-businesshub.com
56 Confidence in supply Fiscal Technologies
Globalisation
58 Invest in the underdogs For decades, European companies have been used to investing in developing countries, with China and India both prime targets for foreign direct investment (FDI). But now the tables are turning. Traditional FDI hotspots are being turned on their head, with potentially revolutionary consequences for the global economy. Nikki Peach talks to Mike Pfister, senior adviser for investment and sustainable development at the Organisation for Economic Co-operation and Development (OECD), to learn which way global FDI is blowing, where investors should keep an eye on especially – and whether it presages a broader shift in where money goes.
Fleet & mobility management
61 En route to sustainability For years, British companies have rushed to abandon traditional vehicle fleets in favour of cleaner alternatives. Yet between a lack of charging points and an indifferent government, progress has often been slow. But with Downing Street keen to show off its environmental credentials, and firms working together towards a common green future, might we be on the cusp of a green revolution? Andrea Valentino talks to Helen Miles at Severn Trent about how the Midlands water giant is investing in electric vehicles, what it’ll mean for company finances – and how that’s just one part of a broader sustainability mission.
Governance, risk & compliance
64 Walk the line
The era of voluntary compliance is ending. New EU regulations could soon force companies operating in
the bloc to sharpen due diligence around their global value chains, but it’s not yet clear what exactly that will mean. Isabel Ellis asks Cristian Ducu, president of the European Ethics and Compliance Association; Johannes Blankenbach, the EU and Western Europe researcher and representative at the Business and Human Rights Resource Centre; and Rosie Monaghan, researcher and representative for KnowTheChain, about the different perspectives influencing EU decision-making – and considers what progressive companies can do to seize the moment.
Human capital management
68 Employing analytics As the battle for talent rages, recruiters are having to step up their game to secure the best applicants. Recruitment data and analytics are quickly becoming the go-to for some of the world’s leading employers. Andrew Tunnicliffe speaks with Professor Peter Cappelli at the University of Pennsylvania to hear how it’s being used and what impact it could have – if exploited correctly.
Treasury & cash management
72 Keeping pace with robotics Long relegated to performing mundane tasks, AI finally seems set to transform the treasury function across business. Companies everywhere are rushing ahead to exploit new developments in areas like machine learning, a potential boon for overworked treasurers everywhere. Not that the path ahead is necessarily clear, especially when automation risks sweeping some human staff out of a job altogether. Abi Millar speaks to Sarah Boyce, associate director, policy and technical, at the Association of Corporate Treasurers (ACT) to understand the various risks and benefits of embracing artificial helpers.
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