Contract manufacturing
centres, and we also provide design and development services,” Schnider explains. “We are involved with our clients very early in the process to help with design and development, and cardiology is a very important sector for us.”
In recent years, the revenue of Jabil has risen by $5bn, and Schnider says the cardiovascular sector has been a significant part of that growth. “The importance of that market means that we are investing in technologies like robotics and photonics to remain at the forefront of manufacturing processes for all of these products and devices,” she adds. Devices for the treatment of CVDs increasingly need to be smaller, as well as more sophisticated, and they need to enable minimally invasive procedures. This, however, is familiar ground for experienced manufacturing organisations. “Miniaturisation and minimally invasive procedures have been around for 30 years, but the industry still faces a lot of pressure to find ways to achieve better outcomes and treat more patients,” says Ramy Awad, technical business development manager at Jabil Healthcare. “From an electronics perspective, we are able to utilise what we have learnt from other portfolios to bring novel solutions to the cardiology market. We have experts
in electromechanical design, as well as many other areas – optics, augmented reality, virtual reality, mechatronics and more.”
When you make a device smaller, you need to make sure it is “still ergonomic”, adds Schnider. “You need to think about the surgeon. You need to be close to the end users as well as to your customers, which means you need two-way communication all along the supply chain.”
Primed for partnership
Successful manufacturing organisations, such as Jabil and Flex, will not only have extensive experience in the medical device sector, – and likely other industries where innovation and sophisticated engineering are essential – but also a strong approach to partnership.
Jabil, for instance, has a broad client base in the cardiology sector, and Awad says this is down to the breadth of services the company can provide. “Medical device companies really need a full solution provider,” he adds. “We provide a complete design and manufacturing service. Every OEM has a different need, so sometimes we come in from a design perspective, sometimes to act as an extension of the engineering team, or maybe to be an integral part of their team. At other times, we just handle the design of components.”
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When it comes to innovation, the OEM owns the design and Awad says Jabil are not interested in competing with customers. “The contract manufacturer is just there to help and support them,” he adds. “Even if we design something brand new, the customer owns it and that is key, though that is not the case with all contract manufacturers out there. For us, it is all about relationships.” A strong contract manufacturing partner is one that will dedicate resources to all stages of product development – including design, development and manufacturing – and considers the outcome for the OEM over the long term. Jabil’s approach is to create a business unit for each customer with a single point of contact and a business unit leader who acts solely to leverage the company’s resources for that customer and its device development programmes. “At the heart of everything we do is the idea that we must have a sense of the patient at all times,” notes Schnider. “Our quality management system and our FDA registration are important, but we also have behavioural procedures in place so employees can understand why a particular product is being made and why it is important. Engineering and culture must go together.” Innovation and market growth are the dominant themes in the cardiovascular device market, but for long-term success, embedded relationships may be the bedrock on which those trends will be built. ●
24 Medical Device Developments /
www.nsmedicaldevices.com
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