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Company insight


Delivering medical supplies to the four corners of the world


The fastest growing air cargo brand around the world, Turkish Cargo offers services to 127 countries. Fatih Cigal, senior vice-president of cargo marketing, explains how the company is equipped to safely supply pharmaceuticals and medical products across the globe.


What kind of services and solutions does Turkish Cargo offer to its customers in the field of pharmaceutical transportation? Fatih Cigal: Turkish Cargo’s Istanbul hub has special storage areas for temperature-controlled drugs, vaccines, medical supplies and food products. All products are monitored with hygienic and standard maintenance processes. Perishable cargo with sensitivity to temperature is stored thanks to special storage rooms with four different temperature ranges at the cargo terminal equipped with high standards. Temperature values of special cargo rooms are monitored via the telemetry automatic system, and there is a system in place that is capable of sending an automatic message in case of any alarm caused by any difference in the temperature range. Thermal covers and thermal dolly services are provided upon customers’ request for protection against external environment conditions for perishable cargo with sensitivity to temperature. For temperature-sensitive products, thermal dolly is used as auxiliary equipment to prevent any deterioration in the contents of the products during carriage from temperature-controlled areas to baggage area or vice versa for operations with a connection period of up to four hours.


Perishable cargo is monitored under an agreement with the active cold chain brand Envirotainer, which provides our customers with active temperature-controlled containers and qualified Envirotainer provider (QEP) status, referring to the accreditation proving that an airline company is capable of performing the


Envirotainer transportation operations successfully at stations. We, as Turkish Cargo, carry out our operations at top level by holding the CEIV Pharma certificate issued by IATA Center of Excellence for Independent Validators (CEIV). We continue to take off with our special products established for shipment of pharmaceuticals and medical supplies, and access more than 300 destinations in 127 countries across the world.


Can you talk about vaccine logistics operations during the Covid-19 pandemic? How much of a burden have you carried in this area so far?


During the Covid-19 pandemic, Turkish Cargo largely contributed to the sustainability of the global supply chain by transporting shipments of food, pharmaceuticals and medical equipment, as well as shipments for urgent needs to and from Turkey and the four corners of the world. With the start of the vaccine distribution,


Turkish Cargo successfully carried more than 100 million vaccine doses, which is approximately 450t, from the vaccine production centres to destinations in its wide flight network, representing over 250 flights. Our flag carrier brand transported Covid-19 vaccines to important and certificated destinations such as Turkey, Baku, Rome, Belgrade, Copenhagen, Miami, Sao Paulo and Mexico City, creating a global corridor between more than 400 destinations. With 30 years of experience when it comes to special cargo transportation, our Turkish Cargo proved its capability with vaccines that have different transportation requirements by


World Pharmaceutical Frontiers / www.worldpharmaceuticals.net


carrying seven different Covid-19 vaccines in containers with special cooling systems. With these successful operations, we increased our global market share to 8% in pharmaceutical transportation and became one of the most active carriers in vaccine transportation.


Could you tell us about your investments, structuring and infrastructure in the field of pharmaceutical transportation at SmartIST? Turkish Cargo is getting ready to offer even higher standards for the pharmaceutical shipments with the certificated dedicated operation areas that will be available with SmartIST, its new mega facility located at the Istanbul Airport (IST) that covers 340,000m2


.


isolated from the other cargo, and web-based temperature and humidity monitoring systems.


With an annual handling capacity of more than four million tonnes, SmartIST will be equipped with receival, delivery and operation areas dedicated to the special cargo, temperature-controlled unit devices (ULDs), an operation area of 2,100m2


The larger terminal and improved service at the new hub includes: ■


a 2,000m² (5°C) storage area for pharmaceutical products ■


350m² of 15°C–25°C storage ■


www.turkishcargo.com.tr 55


a 6,600m² storage area for time and temperature-sensitive products ■


cold storage (0°C–4°C) covering 525m² ■


2°C–8°C storage covering 1,100m² ■


a 20ºC storage area covering 2,475m² ■


frozen storage covering 150m². ●


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