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AER rates: acknowledging reality As barmy as EV fables can be, there are legitimate concerns about charging costs and reimbursements unique to fleet that, if unchecked, could easily feed more general rhetoric about high running costs. As Alphabet’s Sandall-Mansergh explains, advisory electric rates (AERs) often come up short if drivers – some of whom may have little choice in the matter – do a lot of public charging. “Mileage reimbursement is obviously particular to fleets, and the AER rates are generally


Above: Caroline Sandall-Mansergh, manager for consultancy and channels, Alphabet


that wanted to see them fail because people just naturally don’t like change.”


“I was at an OEM at the time and we were communicating 0% BIK,” adds charge point firm Ohme’s director, Peter McDonald, who was Nissan’s fleet boss at the start of the pandemic, responsible for corporate sales of the Leaf electric hatchback. “No one really knew what [percentage] BIK they were paying, so when it went to zero, that wasn’t a number lots of people recognised. “It was 1 April, we’d gone into lockdown weeks prior… and it was really hard, because there were so many other really odd things going on with Covid. It was kind of, ‘what is this number, how does it make


quite low. If you are not mostly charging at home, then, invariably, you’re going to have months when you struggle to claim back enough to cover expenses… [and] company car populations do talk to each other for positive and negative reasons, especially if you’ve got people who consistently feel they’re out of pocket.” AERs were seven pence per mile (ppm) at the time of writing – enough to more than cover home charging costs of 5.65ppm, according to the AA’s EV Recharge Report for March, but well short of the 11.3ppm for an 8kW public charger and 17.63ppm for an 150kW-plus ultra rapid charger and everything in between. Sandall-Mansergh’s advice is to acknowledge it. “I think you need to listen to those very valid and substantiated concerns about the gap. You either choose to carry on ignoring it, or say, ‘is there something short-term we can do in terms of a cash top-up?’… and you might have to pay NIC on it. “You don’t want to be doing that for very long [and] what fleets should really be aspiring


towards is being able to reimburse people based on actual costs. It’s not particularly easy, and if you don’t have a decent internal resource and mechanisms to manage all that data, you then look at an outsourced service.”


sense and how do you respond to it?’ – and it wasn’t in a vacuum. It was happening in a world with lots of other events.”


Hollick thinks the situation is better than it was then and believes used car buyers are now more in need of an EV education than fleets. Others agree that the edge has come of the nuttiest of the stories as the vehicles have become more popular, but think the residual effect is still in session. Edwards


says the “damage is done,” while Sandall-Mansergh suggests we “still feel the echoes of some of the myths at the more ridiculous end of the scale”.


True lies


Then there are the stories, the responses and the practices that, while not necessarily malicious or designed to spread lies, are just plain daft. Edwards points out the softer end – the now-flawed range


www.businesscar.co.uk | May/June 2025 | 23


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