INDUSTRY NEWS Q2 2024
who were impacted by tornadoes and flooding throughout Southern Louisiana, Texas, and Conyers, Ga.; displaced due to city orders to evacuate apartment com- plexes in Shreveport, La., and Winnipeg, Canada; and affected by various natural disasters in Florida, Louisiana, Michigan, Nebraska, Oklahoma, and Texas.
Debt Collection Lawsuits In Florida, some self-storage operators have been hit with lawsuits for allegedly violating the Florida Consumer Collection Practices Act (FCCPA), a state law that aims to keep collection agencies and debt collectors from harassing its citizens through phone calls, threatening letters, and other unfair actions, especially when they are likely to be sleeping. Self-storage owner-operators in Florida are reminded that under Section 559.72(17) of the FCCPA, they are not permitted to send invoices, lien notices, late-fee notices, or rent notices to tenants via phone, text, or email between 9:00 p.m. and 8:00 a.m. “While we disagree with the application of this law against self-storage operators and managers, who are not debt collectors, until the courts have clarified the law, we would recommend that you update your notice policies to avoid sending texts or emails to tenants during those hours,” says Scott Zucker, a partner in the law firm of Weissmann Zucker Euster + Katz P.C. Additionally, rental agreements could be updated to include language that would permit the operator to contact the consenting tenant at any time.
PTI Releases New Products PTI Security Systems has introduced two new products designed to improve facility security and convenience: the ProEdge smart latch and the AP1 keypad. The ProEdge smart latch, which is suitable for new and existing (corrugated or flat) doors, integrates with PTI’s StorLogix Cloud for real- time access data, advanced security monitoring, and overlock capability. Its durable stainless-steel build ensures long battery life and all-weather reli- ability; its tamper-resistant design has an accelerometer that alerts operators and tenants of interference. Features of the AP1 include a larger OLED display for expanded operator mes- saging and branding, next generation Bluetooth with an increased range, increased surge protection capabili- ties, an optional heated keypad, and raised, backlit buttons. AP1 also inte- grates directly to StorLogix.
U-Haul Responds To Disasters So far in 2024, U-Haul has extended its disaster relief program to various per- sons in need across the country. As a Red Cross responder, the company has offered 30 days of free storage (units or U-Box containers) to new customers
40 Self-Storage NOW!
SafeLease Integrates With Cubby SafeLease, a provider of tenant protection and insurance for more than 1,700 self-storage facilities, has announced a new integration with Cubby, a self-storage software platform used to set rates and manage operations. This integration makes SafeLease’s automated tenant coverage solutions directly available within Cubby’s management software, thus maximizing tenant participation. For more details, visit
www.safelease.com and
www.cubbystorage.com.
Storable Acquires Newbook Storable recently acquired Newbook, a property management software provider that serves the hospitality industry, including RV parks and campgrounds. By integrating Storable’s platform, Newbook’s 50,000-plus users (RV park and camp- ground operators) will need fewer systems to manage their business, improving operational efficiencies and customer satisfaction.
MMS Rocks The Vote Manhattan Mini Storage (MMS), the edgy self-storage brand of 20 facilities in New York City, recently part- nered with Rock the Vote, a 501(c)(3) nonpartisan non- profit dedicated to building the political power of young people, in an effort ensure that every eligible voter is registered and able to cast a ballot. MMS will host and promote voter registration drives before this year’s presidential election. Rock the Vote reports that it has registered 14 million voters since its inception in 1990.
OpenTech Releases White Paper OpenTech Alliance has released its latest annual data white paper. Available on the company’s website, the free “2024 Self Storage Data White Paper” provides insights collected throughout 2023 from OpenTech’s analysis of more than 820,000 customer transactions and property utilization data extracted from the INSOMNIAC network of self-storage technology solutions. For details, visit www.
opentechalliance.com.
SECOND QUARTER 2024
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