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communicative functions of justice, offering closure to victims and visible accountability to the public.
Rehabilitation and the Prevention of Further Harm Victim priorities extend beyond immediate redress; prevention of further harm is paramount. High-quality OoCRs must therefore include structured rehabilitative interventions. Evidence indicates that interventions are most effective when tailored to the offender’s needs, delivered with sufficient intensity, and reinforced with follow-up or booster sessions. Without such rigour, OoCRs risk being tokenistic. The Ministry of Justice review rightly warns that ineffective interventions waste resources, frustrate victims, and compromise public safety.
PROCESS AS JUSTICE Transform Justice’s 2025 report also stresses that justice is found in the process as much as the outcome. Victims’ express dissatisfaction when excluded from
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decisions, left without explanations, or denied updates on progress. These are not insurmountable problems. Procedural justice can be strengthened through early consultation, clear communication, a single point of contact, and closure reports. Such measures are not resource-intensive but significantly enhance victim confidence.
How diversion manager addresses these issues Diversion Manager directly tackles the weaknesses that undermine out-of- court resolutions. It ensures victims are consulted and restitution is delivered by embedding mandatory reparation steps with full monitoring and feedback. It addresses delays and drift by providing real-time oversight of cases, automated reminders, and deadline tracking. Rehabilitation is strengthened through structured, tiered interventions matched to risk, with engagement and completion monitored in detail. Transparency and procedural fairness are addressed by giving victims, officers, and partners clear
updates, closure reports, and auditable records. Finally, consistency and equity are secured by applying standardised workflows, quality assurance checks, and performance data across all cases.
Conclusion: Smarter, Not Softer The evidence points to a clear conclusion. Victims are not opposed to diversionary justice; they expect it to work. They want restitution, rehabilitation, and respect throughout the process. When delivered with rigour, OoCRs are not “soft” alternatives but smarter justice: faster, fairer, and more restorative. The Ministry of Justice has issued its warning, the NPCC has highlighted the opportunity, and Transform Justice has provided a blueprint. The challenge now is operational to embed OoCRs within a framework that is procedurally fair, victim-centred, and outcome-focused. Done well, OoCRs can not only relieve pressure on the courts but also repair harm, reduce reoffending, and restore confidence in justice.
THE POLICE FEDERATION OF ENGLAND AND WALES
JUNE 2023 POLICE C M Y CM MY CY CMY K
GOD SAVE THE KING AN INCREDIBLE POLICING ACHIEVEMENT
Bravery Awards Our amazing 2023 nominees
Men’s health Equality for all officers
Suicide prevention A powerful Lancashire initiative
THE POLICE FEDERATION OF ENGLAND AND WALES NEW PRODUCT LAUNCH? PLANNING AN EVENT? POLICE
Officer safety Advances in body armour
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THE POLICE FEDERATION OF ENGLAND AND WALES
DECEMBER 2024 POLICE
LOOKBACK SUMMER OF DISORDER
FedConnect Bringing members together
#SimplifyDG6 Achieving milestones
Hearing Survey 2024 results published
From the CEO’s desk Putting members first
THE POLICE FEDERATION OF ENGLAND AND WALES
FEBRUARY 2025 POLICE
EXPLORING THE LIVES OF POLICE OFFICERS
IN TODAY’S UK
Post-retirement Gateway to find support
Chair Asks A former chief joins PFEW
Reps Spotlight Staffordshire’s first woman Chair
The Liver Run Minutes save a life
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