TAXIBOT ANNOUNCEMENT
TAXIBOT AND iCABBi - STRATEGIC PARTNERSHIP TO REVOLUTIONISE FLEET AUTOMATION WORLDWIDE
By M2M TaxiBot
www.m2mtaxibot.com
In a landmark move set to redefine the future of taxi fleet automation, TaxiBot has officially partnered with iCabbi, the global leader in taxi dispatch technology. This collaboration brings together cutting-edge AI chatbot capabilities and a robust cloud-based dispatch platform to deliver seamless automation across fleets worldwide. The partnership is already making waves, with major UK operators such as 001 Oxford and Take Me Group adopting the integrated solution to drive customer engagement and streamline operations.
Three platforms, one seamless integration
At the heart of this partnership lies a powerful integration across three major social platforms: WhatsApp, Instagram, and Facebook Messenger. TaxiBot’s intelli- gent chatbot technology enables passengers to book, amend or cancel rides directly through their favourite messaging apps. This “three bots for the price of one” model offers fleets a unified, branded experience that meets customers where they already are, delivering convenience and speed with every interaction.
TaxiBot’s AI-driven system supports multilingual bookings, voice note functionality, and unlimited notifications, ensuring a premium user experience. When combined with iCabbi’s dispatch engine, which boasts 99.999% uptime and over 1,000 real-time configurations, fleets gain a fully automated, scalable solution that reduces manual workload and boosts operational efficiency.
Empowering fleets: 001 Oxford & Take Me Group
Early adopters of the TaxiBot-iCabbi integration include 001 Oxford, a leading fleet known for its commitment to innovation and customer service. By leveraging this technology, 001 Oxford has streamlined its booking process, reduced call centre dependency, and enhanced its digital presence - making it easier than ever for passengers to book rides on their own terms.
Meanwhile, Take Me Group, which operates a network of local taxi firms across the UK, has embraced the partnership to scale its operations while maintaining
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local autonomy. Through the Take Me network, fleets benefit from centralised support services, performance marketing, and high-converting digital platforms - all powered by iCabbi’s dispatch system and TaxiBot’s conversational AI.
This synergy allows Take Me fleets to capture users on their preferred platforms, increase lead generation and deliver consistent service standards across regions. The result is a smarter, more connected taxi experience that rivals global ride-hailing apps while preserving the trust and familiarity of local providers.
Driving the future of fleet automation
The TaxiBot-iCabbi partnership is more than just a tech integration - it’s a strategic alliance aimed at trans- forming how taxi companies operate and engage with passengers. With features such as dynamic dispatch, automated billing, multi-fleet support, and passenger profiling, iCabbi’s platform provides the backbone for modern fleet management. TaxiBot complements this by automating front-end interactions, freeing up operators to focus on growth and service quality.
Together, they offer a complete solution that
empowers fleets to: lAutomate bookings across popular social channels
l Optimise dispatch operations with real-time adjustments
l Enhance customer engagement through branded, conversational interfaces
l Scale efficiently with centralised tools and offshore support
Conclusion
As the taxi industry continues to evolve, the TaxiBot and iCabbi partnership marks a pivotal moment in its digital transformation. By combining AI-powered customer engagement with intelligent dispatch technology, fleets such as 001 Oxford and Take Me Group are setting new standards for automation, accessibility, and user experience.
This is not just the future of taxi booking - it’s happening now. And with three platforms, one seamless integration and a growing network of forward-thinking fleets, the road ahead looks smarter than ever.
OCTOBER 2025 PHTM
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