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INSURANCE INSIGHTS


HOW IS THEFT AFFECTING THE TAXI AND PHV INSURANCE INDUSTRY?


Article by The Taxi Insurer


0121 506 2397 www.taxiinsurer.co.uk


Taxis and private hire vehicles (PHVs) are generally unpopular targets for theft, largely because they tend to be higher mileage vehicles. In many circumstances, they also feature some form of external branding, or stickers in the windows or on the dashboard, which can dissuade potential thieves.


While you do occasionally come across PHV drivers with a smart Mercedes or BMW, most cabbies aren’t driving vehicles like Range Rovers, which have been targeted by thieves in recent years.


Popular taxi model vulnerable to theft


Having said that, the Hyundai Ionic is a popular PHV model which is vulnerable to theft. Key emulator devices marketed online mimic the car’s electronic key and have enabled criminals to steal the model within two minutes.


Instances of vehicles being stolen in this way are on the rise. The 2022 to 2023 Crime Survey for England and Wales reveals that offenders manipulated a signal from a remote locking device in 40% of vehicle thefts. Earlier this year, the government moved to ban such devices, warning that anyone in possession of or found to have imported one could face a maximum penalty of five years in prison and an unlimited fine.


Elliott Ingram had his Ionic 5 stolen from his driveway by a thief using such a device in less than 20 seconds. Citing a breach of the Consumer Rights Act, he said that he intended to file a claim against Hyundai over the theft unless he received compensation.


Perhaps understandably, insurance providers have previously been reluctant to offer quotes for this model of Hyundai. However, they’re now recognising that they may have been overly hasty when they made that initial decision, and are now more prepared to offer cover for most versions of the Ionic.


52 Preventative measures


You can protect your vehicle from theft using standard security measures, such as fitting an alarm, immobiliser or tracking device.


Although a tracking device can’t prevent your vehicle from being stolen, it can increase the chances of the police finding and returning it. Upgrading your factory- fitted immobiliser to a Thatcham-approved car alarm can also help to reduce your insurance premium.


Similarly, thieves may be put off by any highly visual deterrent added to your vehicle, such as locks on the steering wheel, pedals or gearstick. These mechanical security devices may be more traditional, but they’re becoming increasingly popular as owners come to realise how easily electronic security systems can be overcome these days. They’re often sold in bright colours, and may deter opportunistic thieves looking for a quick and easy target.


In addition, you could use a Faraday pouch to stop the signal being admitted from the key, protecting you from the device used by the thieves.


When considering a risk profile, insurance providers will establish with customers any security measures they have in place to prevent potential theft. They will then take these into consideration when reviewing the overall risk and they can sometimes help to reduce premiums.


OCTOBER 2025 PHTM


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