ROBOTAXIS
WAYMO ROBOTAXI JAMS CHICK-FIL-A DRIVE-THRU BAFFLING ONLOOKERS
A Waymo driverless taxi caused a traffic jam at a Santa Monica Chick-fil-A drive-thru, leaving customers perplexed and hungry. Videos circulating online show the autonomous vehicle stalled at the entrance, hazard lights flashing, creating an unusually long line for the popular fast-food restaurant. The incident occurred around 9:30pm, according to witness Chris Kellogg, who captured the scene on video. “I waited in line for about a half-hour before being told the drive-thru only restaurant was closed,” Kellogg reported. His videos depict Chick-fil-A employees observing the stationary Waymo,
which briefly reversed before halting again. While Waymo vehicles have experienced navigational glitches since their city deployment, this drive-thru detour is a novel occurrence. “It’s unclear if anyone was inside the vehicle at the time
or if the taxi was directed to the Chick-fil-A as part of a fare - or if it became sentient and required organic matter for fuel,” observed onlookers. Waymo, a subsidiary of Google’s parent company, confirmed the incident and stated that its “team” retrieved the vehicle. A spokes- person assured: “We are committed to continuously improving our service and making appropriate updates to prevent this from happening in the future.” The incident raises questions about the evolving capabilities and potential pitfalls of autonomous vehicle technology in everyday scenarios.
ZOOX ROBOTAXI EFFORT WILL BEGIN TESTING IN LOS ANGELES
Zoox, the autonomous driving technology company owned by Amazon, is preparing to begin testing its vehicles in Los Angeles this summer. The city will be the sixth testing location for the Bay Area-based venture, which does not yet offer rides to the public. Zoox’s testing in Los Angeles will lay the groundwork for future commercial service, a company spokesperson said. The company plans to welcome its first public riders in Las Vegas and San Francisco by the end of the year. “We’re going to keep moving towards self-driving tech and it’s not always going to be this obscure enigma that’s only available in a few places,” said Karl Brauer, an analyst at
iSeeCars.com.
PHTM MAY 2025
“Amazon wants to start to have the technology in place
to take
advantage as the capabilities roll out.” Zoox will deploy a small number of retrofitted Toyota Highlander test vehicles in Los Angeles, all with human safety drivers, the company said. The SUVs will operate in a limited area within the city, though the company has not disclosed specific routes or geographical boundaries. The test fleet will complete manual mapping missions to
identify
challenging routes and road features specific to Los Angeles. Commercial service in the city is still far off and will require regulatory approval. “Even when the technology is theoretically ready, the regulations
and the approval processes are still going to be restricting,” Brauer said. Zoox plans to eventually offer an on-demand ride-hailing service using purpose-built autonomous vehicles with no steering wheel and bidirectional capability. Amazon acquired Zoox five years ago as a wholly owned subsidiary for more than $1.2 billion. Zoox is aiming to
launch a
commercial ride-hailing service similar to Uber and Lyft that relies on its purpose-built bidirectional vehicles. But Amazon may have other ideas for the future of autonomous driving, Brauer said. The e-commerce giant could use driverless vehicles to make deliveries, for example, saving money and resources.
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