09 Future plans


Public libraries have strengthened their civic foundations. They have a higher profile among policy-makers, and are now looking at meeting new challenges for their communities.


Digital


Physical visits and loans are still down.


200% Level of digital


lending compared to pre-Covid levels


1


National shop window for services: Single Digital Presence, LibraryOn1


99%


of libraries offer public internet access


Public libraries


support all levels of the employment market.


66% of library authorities


offer help with Universal Credit claims


86% of library authorities


support the unemployed to get online


Economy 20


Business and IP Centres in libraries have supported:


12,288 Number of businesses created 7843 Number of new


Full-Time Equivalent (FTE) jobs created*


£78m


Amount local economies have been boosted by*


* Estimated


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