44 The Library is never finished… By Nick Poole, Chief Executive of CILIP: the UK’s library and information association


Public libraries offer an incredible service to their communities and they are a varied and exciting place to work. Public libraries are always evolving to meet the needs of their communities. They provide space, inspiration, resources and connection. All of this is achieved because there is a committed workforce in which people place their trust.


We have the great privilege of supporting our communities at every stage of their lives. From baby rhyme times, storytelling, and school outreach and study support. As a space to explore resources and be inspired. We provide opportunities to engage with content and create content. As a source of trusted


information for health, learning, enterprise and life’s key milestones. As a space where everyone is welcome and connections can be made. We provide a sanctuary and trusted information to help people navigate their lives.


We understand the importance of providing traditional services and embrace the opportunity that new ways of working and technology can bring to forward thinking services. This is not a new mind-set, but how we have always been, a service delivered by people who understand the importance of our core provision but uniquely positioned to understand how to develop our services to meet the needs of our communities in the future. In all that we do, we empower the people who use our services and enrich their lives.


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