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Expect the unexpected – even when you think you can’t possibly expect anything else unusual!


You will be inspired and cared for and nurtured and develop in ways you do not realise.


From being a ‘school librarian’ I loved working in libraries and the atmosphere, the vibe and being part of a community. When I saw a post for a Saturday Assistant at my local library I was made up. Very excited to be part of the bigger and ‘proper’ library, I have not looked back since as I have done various roles in various libraries.


Marie, Library Team Manager


Try not to be too hard on yourself – we get trained very quickly across all floors and I often find something now I still don’t know.


My girls and I used to come to the library often and I loved the vibe and care in the community, and this is something I always wanted to work with after the children centre work partnership I had developed.


Debbie, Library Team Assistant


You do not need to have a qualification or library background to make a difference in a management role, but you do need to be surrounded by people who have this knowledge. Everyone’s skillset is valued and used in a positive way. A clear vision for the library and community will result in the best outcomes.


Keep the customer at the heart of every decision you make, especially those who may not have a voice in decision making.


Making a difference to communities and individuals lives through the work we do is what motivates me in my role as well as bringing partners together to maximise resources. I have always loved developing people and supporting them to become leaders whatever role they are in.


Julie, Area Manager


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