EMPLOYEE AND LEADERSHIP DEVELOPMENT Online courses
Your favorite classes taught by your favorite MTC instructors.
BUSINESS WRITING BUSINESS GRAMMAR
Prevent embarrassing errors and increase your writing success with this intensive one-day program. Gain important tips on correct use of the English language and grammar rules. $249
Sep 12 Nov 5
Th T
9 am-4 pm 9 am-4 pm
BUSINESS LETTER WRITING
Learn to write business letters that get results. This course will help you write clear, concise, and well-organized letters that present a positive, professional image of you and your organization. $249
Sep 10 Nov 19
T T
9 am-4 pm 9 am-4 pm
NEAST CEWCS 501 01 NEAST CEWCS 501 02
NEAST CEWCS 500 52 NEAST CEWCS 500 53
> Business Math > Business Writing Essentials > Excel, Introduction > Excel, Intermediate > Excel, Advanced > Project Management Fundamentals > Supervisory Program
More than 450 online courses are currently being offered, and new topics are always being added. Go to
MIDLANDSTECH.EDU/training for the latest offerings and registration.
EDITING AND PROOFREADING
Every piece of correspondence makes a statement about individuals and their organizations. Written mistakes are not only embarrassing; they can also be very costly. This program will help you develop effective editing and proofreading techniques to ensure effectiveness, accuracy, and efficiency in your written materials. $249
Sep 17 Dec 10
T T
9 am-4 pm 9 am-4 pm
MINUTES AND MEETINGS
Gain valuable techniques for recording minutes from meetings. Learn how to prepare for meetings, document essential information, follow proper meeting procedures, and take appropriate steps for follow-up. $125
Sep 17 CUSTOMER SERVICE
BECOMING A CUSTOMER SERVICE STAR Don't just talk about providing exceptional customer service - make it happen. Becoming a Customer Service Star will help you develop a service mindset and gain skills to boost your service performance. Examine your own customer service attitudes and relationships, both internally and externaally, and explore opportunities for improvement. $249
Oct 22 Dec 3
T T
9 am-4 pm 9 am-4 pm
CUSTOMER RELATIONS SPECIALIST CERTIFICATE PROGRAM
The Customer Relations Certificate is designed for a broad range of participants, including individuals who seek entry into the customer service field or are seeking a career change. The certificate provides a well-rounded foundation in customer relations, professionalism, time management, and business communication. $479
Oct 23-Nov 27 W 9 am-4 pm NEAST CECUS 539 39
NEAST CECUS 523 28 NEAST CECUS 523 29
T 9 am-12 pm NEAST CEWCS 503 30
CAREER DEVELOPMENT FACILITATOR FACILITATING CAREER DEVELOPMENT
This training provides individuals with relevant skills and knowledge to assist others in planning careers and obtaining meaningful work. This 120-hour online course developed by the National Career Development Association is a hybrid, combining 3 required onsite sessions with the remainder of the coursework done through web-based instruction, use of the course textbook (included in fee), and independent study. The first two onsite sessions, held at the Northeast Campus, will be on the first Friday from 1-6 pm and first Saturday from 8:30 am-4:30 pm after start date. The 3rd onsite session (graduation) is TBD. Completion of this course supports application for the GCDF and CCSP credentials. $975
Sep 13-Dec 14 F S
Dec 13-Mar 14 F S
1 pm-6 pm
8:30 am-4:30 pm 1 pm-6 pm
8:30 am-4:30 pm
NEAST CECDF 600 18 NEAST CECDF 600 19
NEAST CEWCS 502 56 NEAST CEWCS 502 58
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COURSE DESCRIPTIONS AND ADDITIONAL CLASS DATES @
MIDLANDSTECH.EDU/training
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