EMPLOYEE AND LEADERSHIP DEVELOPMENT Online courses
Your favorite classes taught by your favorite MTC instructors.
BUSINESS WRITING BUSINESS GRAMMAR
Prevent embarrassing errors and increase your writing success with this intensive one-day program. Gain important tips on correct use of the English language and grammar rules. $199
Jan 23 Apr 10
T T
9 am-4 pm 9 am-4 pm
BUSINESS LETTER WRITING
Learn to write business letters that get results. This course will help you write clear, concise, and well-organized letters that present a positive, professional image of you and your organization. $199
Jan 25 Th 9 am-4 pm EDITING AND PROOFREADING
Every piece of correspondence makes a statement about individuals and their organizations. Written mistakes are not only embarrassing; they can also be very costly. This program will help you develop effective editing and proofreading techniques to ensure effectiveness, accuracy, and efficiency in your written materials. $199
Mar 8 Th 9 am-4 pm MINUTES AND MEETINGS
Gain valuable techniques for recording minutes from meetings. Learn how to prepare for meetings, document essential information, follow proper meeting procedures, and take appropriate steps for follow-up. $109
Feb 6 T 9 am-12 pm NEAST CEWCS 503 26
BECOMING A CUSTOMER SERVICE STAR Don't just talk about providing exceptional customer service; make it happen. Becoming a Customer Service Star will help you develop a service mindset and gain skills to boost your service performance. Examine your own customer service attitudes and relationships, both internally and externally, and explore opportunities for improvement. $199
Jan 23 T 9 am-4 pm
CUSTOMER RELATIONS SPECIALIST CERTIFICATE PROGRAM
The Customer Relations Certificate is designed for a broad range of participants, including individuals who seek entry into the customer service field or are seeking a career change. The certificate provides a well-rounded foundation in customer relations, professionalism, time management, and business communication. $479
Apr 10-Apr 26 TTh REGISTER @
MIDLANDSTECH.EDU/training | 803.732.0432 | see page 47 9 am-4 pm NEAST CECUS 539 36 23 NEAST CECUS 523 16 NEAST CEWCS 502 54 NEAST CEWCS 501 91
NEAST CEWCS 500 37 NEAST CEWCS 500 42
> Business Math > Business Writing Essentials > Excel, Introduction > Excel, Intermediate > Excel, Advanced > Project Management Fundamentals > Supervisory
More than 450 online courses are currently being offered, and new topics are always being added. Go to
MIDLANDSTECH.EDU/training for the latest offerings and registration.
CAREER DEVELOPMENT FACILITATOR CAREER DEVELOPMENT FACILITATOR
This training provides individuals with relevant skills and knowledge to assist others in planning careers and obtaining meaningful work. This 120 hour online course developed by the National Career Development Association is a hybrid, combining 3 required onsite sessions with the remainder of the coursework done through web-based instruction, use of the course textbook (included in fee), and independent study. The first two onsite sessions, held at the Northeast Campus, will be on the first Friday (1-6 pm) and first Saturday (8:30 am- 4:30 pm) after start date. The 3rd onsite session (graduation) is TBD. Completion of this course supports application GCDF and CCSP credentials. Instructor, Beth Lengel, Lengel Vocational Services. $975
Jan 12-Apr 14 Apr 13-Jul 14 Feb 9-May 5
F S F S F S
1 pm-6 pm
8:30am-4:30pm 1pm-6pm
8:30 am-4:30 pm 1 pm-6 pm
8:30 am-4:30 pm CUSTOMER SERVICE
NEAST CECDF 600 10 NEAST CECDF 600 12 NEAST CECDF 600 13
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