VOLUME 28, NUMBER 3
CONTENTS
9
2021 SENIOR
LIVING EXECUTIVE CONFERENCE
Find out what’s new and what’s coming back: Dining, tech, design— and a timely and practical focus on sales and occupancy.
24 20 39 EACH ONE REACH ONE
The best advocate for a resident may be a fellow resident: A look at several approaches to resident ambassador programs.
DEPARTMENTS
QUALITY IMPROVEMENT
28 Residents help test drive a brain health platform.
WORKFORCE DEVELOPMENT
31 Thought Leader: Watch out for burnout: A guide to prevention and help.
32 Change Agent: Helping staff with basic needs while preserving dignity.
7 EDITOR'S LETTER 34 EQUITY & INCLUSION
36 FROM THE EXECUTIVE DIRECTOR’S DESK
39 THE HEART OF SENIOR LIVING 42 ARGENTUM ADVOCATES 48 PEOPLE AND PLACES
A COVID-19 TREATMENT SAVING LIVES
Keeping residents out of the hospital with monoclonal antibody treatment.
CALLING WWII VETS: YOUR PLANE IS HERE
Operation September Freedom is seeking WWII veterans to take for an unforgettable flight in vintage aircraft.
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