EDITOR'S LETTER
PRESIDENT & CEO James Balda
jbalda@argentum.org
Embracing the Needs of a New Generation
We are seeing a new generation of older adults emerge in America. By 2060, those 65 and older will comprise nearly one in every four Americans, but the projected change is not just about the numbers, it’s about an undeniable transformation in beliefs, values, preferences, and interests. This requires industry leaders to pay special attention to a host of societal developments when considering their future residents—from ensuring integration with the greater community to advancing multigenerational programming to
encouraging a continued culture of acceptance and respect. Contributing to an industry-wide investment in improving resident care and service in all areas continues to be a top priority. This includes improving resident safety and combating all forms of elder abuse. Senior Living IQ, an initiative focused on the industry’s ongoing investment in quality, aims to provide resources for continuous learning, collaboration, and sharing of best practices and ideas (p.13). Visit
seniorlivingiq.org today and show your commitment to investing in quality care in your community. In this issue, The Resident & Family Issue, we take a look at the benefi ts of intergenerational connections across senior living and how some industry leaders are leading the way (p.16). From off ering onsite daycare for children to incorporating resident instructors in a university course on aging, providers across the industry are innovating and learning the true mutual benefi ts of multigenerational programming. We also review what advocates and communities are doing to promote education and awareness when it comes to resident safety (p.6). Hiring the right people, coordinating ongoing training, conducting policy reviews, providing a safe space for reporting, and boosting employee engagement are all critical aspects of a strong resident safety program. Exceptional care and service is priority one for adult children helping a parent decide on a senior living community, but there are some amenities that adult children also seek out while narrowing the fi eld. A variety of dining options— including venues where children and grandchildren can join in meals—as well as engaging outdoor spaces, accessible health and wellness amenities, a supportive tech infrastructure, and interactive programming are all among the top 10 most desired features (p.32).
Other themes within the issue include recognizing depression in aging adults
(p.42), expanding programming through technology (p.24), the role gender and gender identity play in senior living (p.28), and understanding the complexities of medication management (p.40). If you’d like to subscribe to receive Senior Living Executive, please reach out to
info@argentum.org. You won’t want to miss our next issue, The Investment Issue, where we’ll reveal our annual list of largest providers in senior living.
– Jessica McKay Editor
CHIEF OPERATING OFFICER Maribeth Bersani
mbersani@argentum.org
CHIEF FINANCIAL OFFICER Gina Mamone
gmamone@argentum.org
VP, QUALITY IMPROVEMENT John Schulte
jschulte@argentum.org
VP, MARKETING Jaclyn Vann
jvann@argentum.org
VP, WORKFORCE DEVELOPMENT Brent Weil
bweil@argentum.org
VP, BUSINESS DEVELOPMENT Brad Williams
bwilliams@argentum.org
VP, GOVERNMENT RELATIONS Paul Williams
pwilliams@argentum.org
DIRECTOR, GOVERNMENT RELATIONS Alexis de Armas
adearmas@argentum.org
DIRECTOR, GOVERNMENT RELATIONS Neil Cohen
ncohen@argentum.org
DIRECTOR, CONFERENCE & EVENTS Ellen Drudy
edrudy@argentum.org
DIRECTOR, MEMBER SERVICES & DATA Kari Horesky
khoresky@argentum.org
OFFICE MANAGER/ EXEC. ASSISTANT Rosa Montgomery
rmontgomery@argentum.org
PROFESSIONAL DEVELOPMENT & EDUCATION MANAGER Robert Oliveri
roliveri@argentum.org
PROGRAM COORDINATOR Kayla McAlindin
kmcalindin@argentum.org
ACCOUNT COORDINATOR Tiff any Crawford
tcrawford@argentum.org
STAFF ACCOUNTANT Olivia Wilson
owilson@argentum.org
EDITORIAL EDITOR
Jessica McKay
jmckay@argentum.org
SENIOR MANAGER, PROGRAMS & RESEARCH Sharon Cohen
scohen@argentum.org
PUBLICATIONS MANAGER Vatrice Chestnut
vchestnut@argentum.org
ART DIRECTOR Rose Thai
rthai@argentum.org
ADVERTISING DIRECTOR OF SALES Katherine Madison
kmadison@argentum.org
SUBSCRIPTIONS 703.562.1179
Senior Living Executive, Volume 25, Number 4 (print ISSN 2161- 6698, online ISSN 2161-671X) is published bimonthly by Argentum, 1650 King Street, Suite 602, Alexandria, VA. Periodicals postage paid at Alexandria, VA and additional mailing offi ces. Argentum member companies receive subscriptions for staff as part of their membership. Free controlled subscriptions are also available to qualifi ed individuals in the senior living business.
POSTMASTER: SEND ADDRESS CHANGES TO Senior Living Executive, 1650 King Street, Suite 602, Alexandria, Virginia 22314 703.894.1805. Printed in USA. Copyright 2018. Prior to photocopying items for educational classroom, internal, or personal use, please contact the Copyright Clearance Center, Customer Service, 978.750.8400, 222 Rosewood Dr., Danvers, MA 01923 or check CCC Online at
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JULY/AUGUST 2018
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