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EDITOR'S LETTER


PRESIDENT & CEO James Balda jbalda@argentum.org


Embracing the Needs of a New Generation


We are seeing a new generation of older adults emerge in America. By 2060, those 65 and older will comprise nearly one in every four Americans, but the projected change is not just about the numbers, it’s about an undeniable transformation in beliefs, values, preferences, and interests. This requires industry leaders to pay special attention to a host of societal developments when considering their future residents—from ensuring integration with the greater community to advancing multigenerational programming to


encouraging a continued culture of acceptance and respect. Contributing to an industry-wide investment in improving resident care and service in all areas continues to be a top priority. This includes improving resident safety and combating all forms of elder abuse. Senior Living IQ, an initiative focused on the industry’s ongoing investment in quality, aims to provide resources for continuous learning, collaboration, and sharing of best practices and ideas (p.13). Visit seniorlivingiq.org today and show your commitment to investing in quality care in your community. In this issue, The Resident & Family Issue, we take a look at the benefi ts of intergenerational connections across senior living and how some industry leaders are leading the way (p.16). From off ering onsite daycare for children to incorporating resident instructors in a university course on aging, providers across the industry are innovating and learning the true mutual benefi ts of multigenerational programming. We also review what advocates and communities are doing to promote education and awareness when it comes to resident safety (p.6). Hiring the right people, coordinating ongoing training, conducting policy reviews, providing a safe space for reporting, and boosting employee engagement are all critical aspects of a strong resident safety program. Exceptional care and service is priority one for adult children helping a parent decide on a senior living community, but there are some amenities that adult children also seek out while narrowing the fi eld. A variety of dining options— including venues where children and grandchildren can join in meals—as well as engaging outdoor spaces, accessible health and wellness amenities, a supportive tech infrastructure, and interactive programming are all among the top 10 most desired features (p.32).


Other themes within the issue include recognizing depression in aging adults


(p.42), expanding programming through technology (p.24), the role gender and gender identity play in senior living (p.28), and understanding the complexities of medication management (p.40). If you’d like to subscribe to receive Senior Living Executive, please reach out to info@argentum.org. You won’t want to miss our next issue, The Investment Issue, where we’ll reveal our annual list of largest providers in senior living.


– Jessica McKay Editor


CHIEF OPERATING OFFICER Maribeth Bersani mbersani@argentum.org


CHIEF FINANCIAL OFFICER Gina Mamone


gmamone@argentum.org


VP, QUALITY IMPROVEMENT John Schulte


jschulte@argentum.org


VP, MARKETING Jaclyn Vann


jvann@argentum.org


VP, WORKFORCE DEVELOPMENT Brent Weil


bweil@argentum.org


VP, BUSINESS DEVELOPMENT Brad Williams


bwilliams@argentum.org


VP, GOVERNMENT RELATIONS Paul Williams


pwilliams@argentum.org


DIRECTOR, GOVERNMENT RELATIONS Alexis de Armas adearmas@argentum.org


DIRECTOR, GOVERNMENT RELATIONS Neil Cohen


ncohen@argentum.org


DIRECTOR, CONFERENCE & EVENTS Ellen Drudy


edrudy@argentum.org


DIRECTOR, MEMBER SERVICES & DATA Kari Horesky


khoresky@argentum.org


OFFICE MANAGER/ EXEC. ASSISTANT Rosa Montgomery rmontgomery@argentum.org


PROFESSIONAL DEVELOPMENT & EDUCATION MANAGER Robert Oliveri roliveri@argentum.org


PROGRAM COORDINATOR Kayla McAlindin


kmcalindin@argentum.org


ACCOUNT COORDINATOR Tiff any Crawford tcrawford@argentum.org


STAFF ACCOUNTANT Olivia Wilson


owilson@argentum.org


EDITORIAL EDITOR


Jessica McKay jmckay@argentum.org


SENIOR MANAGER, PROGRAMS & RESEARCH Sharon Cohen scohen@argentum.org


PUBLICATIONS MANAGER Vatrice Chestnut vchestnut@argentum.org


ART DIRECTOR Rose Thai


rthai@argentum.org


ADVERTISING DIRECTOR OF SALES Katherine Madison kmadison@argentum.org


SUBSCRIPTIONS 703.562.1179


Senior Living Executive, Volume 25, Number 4 (print ISSN 2161- 6698, online ISSN 2161-671X) is published bimonthly by Argentum, 1650 King Street, Suite 602, Alexandria, VA. Periodicals postage paid at Alexandria, VA and additional mailing offi ces. Argentum member companies receive subscriptions for staff as part of their membership. Free controlled subscriptions are also available to qualifi ed individuals in the senior living business.


POSTMASTER: SEND ADDRESS CHANGES TO Senior Living Executive, 1650 King Street, Suite 602, Alexandria, Virginia 22314 703.894.1805. Printed in USA. Copyright 2018. Prior to photocopying items for educational classroom, internal, or personal use, please contact the Copyright Clearance Center, Customer Service, 978.750.8400, 222 Rosewood Dr., Danvers, MA 01923 or check CCC Online at www.copyright.com. Senior Living Executive will not be responsible for the return of any unsolicited manuscripts or photographs.


Copyright ©2018 Argentum. All rights reserved. No part of this publication may be reproduced or transmitted in any form—print, electronic, or otherwise—without written permission from Argentum.


JULY/AUGUST 2018 ARGENTUM.ORG 3


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