Special Tech Issue 2019
FEATURES
8 Enabling technology for strategic account management: The SAMA view
12 Fintech giant Diebold Nixdorf takes strategic account management digital: A case study
18 Revegy powers customer-centric SAM programs
23 Success brought to you through powerful account management tools and insights in Salesforce
28 Technology and enabling SAM as a corporate strategy
V ELOCITY ® A PUBLICATION OF THE STRATEGIC ACCOUNT MANAGEMENT ASSOCIATION DEPARTMENTS
Editor’s Corner ...... ......... ......5 Quick Takes ............ ......... ..6 Data Watch ...... ......... .........7
The Strategic Account Management Association is a global knowledge-sharing and networking organization devoted to developing, promoting and advancing strategic customer-supplier value, collaboration and learning.
Publisher: Denise Freier | Editor-in-chief: Nicolas Zimmerman | Associate Editor: Gloria Naurocki | Creative Director: Aimee Waddell | Advertising: Ashley Lundgren
No part of this publication may be reproduced or transmitted in any form or by any means without written permission.
Copyright © 2019 by the Strategic Account Management Association (SAMA). The SAMA® logo is a registered trademark of the Strategic Account Management Association. Velocity®is published three times a year. The annual subscription rate is $65.
Changes of address, suggested articles and requests for extra copies of this publication should be directed to: SAMA, 200 W Madison St, Ste 1040, Chicago, IL 60606, Tel: 312-251-3131, Fax: 312-251-3132 Internet:
www.strategicaccounts.org
For membership information or to join SAMA, contact Chris Jensen at 312-251-3131, x10, or
jensen@strategicaccounts.org.
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