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gnes Borowik
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Workplace MANAGEMENT AND THE BUSINESS ENVIRONMENT BUSINESS ETIQUETTE
Q: A colleague drinks on the job. What should I do?
A: THIS ONE’S OBVIOUSLY QUITE A DIFFICULT SITUATION that requires delicacy on the part of the suspicious coworker. Ideally, your workplace should have a crystal-clear policy on alcohol and drug use. (Some companies, for example, don’t allow drinking at lunch with clients.) If the colleague who you believe is knocking back liquor at work (perhaps there are signs of intoxication, such as an odour of booze, bloodshot eyes and slurred speech) has a job that could endanger someone or office property, you have no choice but to tell your supervisor immediately, says Nina Durante, a certified etiquette consultant in Vancouver. “If that’s not the case, you have time to be a little more tactful. Take your colleague aside and let him or her know that drinking during work hours is not appropriate and that you have to report the behaviour to his or her manager,” Durante says. While you shouldn’t jump to conclusions (maybe you didn’t realize the boss gave your coworker permission to have a few glasses of wine during that client meeting), the drinking “could be something a lot more serious, so you need to ensure that you have done your due diligence by letting the supervisor know.” — Lisa van de Geyn
BORED ROOM ANTICS Staying in remote control
WONDERING HOW TO KEEP your work-at-home employees and/or colleagues present during virtual meetings? That’s easy — ditch the phone and make folks change out of their pyjamas to attend video conferences. You’ll notice more engagement when you’re face-to-face (even if it is via computer screen). If you’re the meeting chair, try these tactics to force those who aren’t in the room to pay close attention: start by giving everyone tasks (keeping minutes, recording post-meeting action items that need to be taken care of, etc.). Then call on each attendee to share his or her thoughts — no one will want to be caught off guard not paying attention. Finally, come up with a fun question to ask everybody at the end of the meeting, and warn the group it’s coming. Everyone will no doubt stay tuned. — Peter Carter
14 | CPA MAGAZINE | NOVEMBER 2017
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