operators, and all of the service businesses which support the travel industry, and this will fall short for many for an extended period after this current crisis ends. Perhaps it is time for airports to re- examine what other services they can offer, on the one hand, to expedite passengers more quickly and easily, and on the other hand, to generate additional income.
The easier idea I offer is to add more quick entertainment options, from 3D virtual reality experiences, to some sort of competition which is geared for world travelers as they go thru many airports and can record some checklist or earn a badge of honor of types (along the lines to the National Park stamp book, but in a more modern way using centralized record-keeping so that participants do not need to carry anything around — using facial recognition or a fingerprint). Perhaps a competition aimed at adult business travelers on having a local beer in an airport simply to stimulate more concessions (and you can imagine a few people using airline miles to compete more vociferously). Never underestimate the way a challenge can motivate people to go through an airport or destination to win a competition. There is revenue to be made here.
MROS
Much has already been reported on how as COVID19 spreads, airlines are forced to ground aircraft, and while some operators are canceling maintenance and refurbishment work, others are using the downtime to service their aircraft. At the time of writing of this article, it was too early for most industry entities to quantify the extent of cancellations versus accelerated orders, there is a downturn here as well. This has been a mixed bag of
results depending upon the region.
MROs have also been forced to implement more thorough cleaning of their facilities and aircraft in order to protect their employees, and it will be interesting how much of these new processes will remain once this crisis passes.
FINALLY As famously said by Winston Churchill, never waste a good crisis. Such events are the cause to change — and it is not only healthy to do so, but there is also no better way to find a new path forward. COVID-19 provides the aviation industry with an excellent excuse to move forward, shed some legacy processes and assets, modify behaviors, and adopt new paradigms.
Time to move ahead and adapt.
John Pawlicki is CEO and principal of OPM Research. He also works with Information Tool Designers (ITD), where he consults to
the DOT’s Volpe Center, handling various technology and cyber security projects for the FAA and DHS. He managed and deployed various products over the years, including the launch of CertiPath (with world’s first commercial PKI bridge). John has also been onic FAA 8130-3 forms, as well as in defining digital identities with PKI. His recent publication, ‘Aerospace Marketplaces Report,’ which analyzed third-party sites that support the trading of aircraft parts, is available on
OPMResearch.com as a PDF download, or a printed book version is available on
Amazon.com.
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