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INSIDE THIS


WEEK Contents


NEWS Hot Stories


CARIBBEAN L


News


Face to Face


News You Can Use


Mystery Shopper


06 10 24 Comment 32 42 Destinations 46


Cook vows to probe deaths in Hurghada; Tributes paid to Cook’s Susan Cooper; Lucy Huxley christens Azamara Pursuit; Caribbean arrivals up post-hurricanes; UK heatwave fuels staycation demand


Round-up


P&O sets Shine target; Moorelands shop Face to Face


Karl Thompson, Sandals Special Report


Aspire’s Leaders of Luxury Conference Talk Back


Brexit aviation; P&O tips; cruise safety


NEWS YOU CAN USE Product Leger, Collette, Great Rail


08 10 12 17 04 19


Cruise Celebrity Edge, Crystal Endeavor 21 Operator Railbookers, Carrier


23 Caribbean Caribtours, Premier, Sandals 24


FRONTLINE Comment Frank Comito, Caribbean HTA 32


Competitions Travel Weekly Cover Stars 38 Mystery Shopper Kendal, Cumbria


42 DESTINATIONS


COVER PHOTO Jeremy Dickinson, ROL Cruise; Alison Earnshaw, Cruise118; Simone Clark, Iglu; Lucy Huxley, Travel Weekly; Ellen Asmodeo- Giglio, Afar; and Larry Pimentel, Azamara PHOTO: STEVE DUNLOP


Caribbean Cayman Islands: Adventure and seclusion 46 Hotel Update: Openings and upgrades 53 Beaches: For swimming, families, sports 59


Theme Parks & Attractions Puy du Fou: Thrills aplenty at French park 64


BUSINESS


Round-up Ryanair ‘deal’; ECI’s £700m 78 Back page Leven on ‘Growth Challenge’ 80


WHAT


LUCY DID THISWEEK


30 Aug 1


2 3


Lucy Huxley Editor-in-chief @Lucy_Huxley


Had great meetings with a tourist board, a consumer media partner and new Clia chairman Tony Roberts of Princess Cruises.


Was super-proud to take my mum to the christening of Azamara Pursuit to witness me smashing the bottle!


Spent the bank holiday scrubbing, buffing, moisturising and tanning – honestly, the work that goes in to being a ship’s godmother!


30 August 2018 travelweekly.co.uk 3


A NOTE FROM THE EDITOR Mystery compounds tragedy T


by the mystery surrounding how they died (page 4). That Susan Cooper was a Thomas Cook agent makes the


tragedy especially poignant. Our condolences go to her family, colleagues and friends. The uncertainty a week on has not helped Cook in a


response that it has been desperate to get right. The problems have been compounded by the Egyptian authorities’ insensitive initial reaction in dismissing it as the “normal death of an English old man and his wife”, and by the linking of the tragedy on social media to the deaths of Christi and Bobby Shepherd, killed by carbon-monoxide poisoning on a Cook holiday in Corfu in 2006. Accounts of the hotel serving under-cooked meat and


reports of high rates of sickness have reinforced the impression of a resort with problems. Yet these come against the background of so many bogus sickness claims that it would be wise to await the evidence. Cook learned painful lessons from the Corfu tragedy.


At this point, it’s hard to see what the company could have done differently this time. Egypt’s authorities will be desperate not to see the destination suffer a backlash (page 5). Sadly, that may already be too late.


Honour and pride I was privileged to help christen Azamara Club Cruises’ Azamara Pursuit on Tuesday (page 5). It was an honour to act as co-godmother of this beautiful ship, and it was with great pride that I did so on behalf of the UK trade and readers of Travel Weekly, who play such a vital role for Azamara and its sister cruise lines.


he tragic deaths of Susan and John Cooper in Hurghada dominated the headlines over the bank holiday, fuelled


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