search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
NEWS ROUND-UP IN THE PICTURE: Great Scots!


Scottish agency Moorelands Travel has opened a “conceptual” flagship store in Cowdenbeath. The new larger premises was previously a bank and


brings together two smaller branches – one in the town and one in nearby Kelty. The relocation has more than doubled the size of the original Cowdenbeath shop. The new store is owned and managed by Marie


Shevas, employs 10 staff and includes a foreign currency bureau and a private appointment room. Shevas co-runs the agency with managing


director Scott Paterson, who opened the original Cowdenbeath store in 2010 as the first member of Barrhead Travel’s Brilliant Travel division. Moorelands also has a store in Kinross.


P&O sets 20,000 target for its Shine Rewards Club


Harry Kemble harry.kemble@travelweekly.co.uk


P&O Cruises is targeting 20,000 agents for its loyalty scheme – 5,000 more than the current number of agents registered with industry body Clia.


The operator launched its


Shine Rewards Club in December and has just over 10,000 agent members, who earn points for bookings which can be exchanged for P&O sailings, designer goods, experience days and other options. Alex Delamere-White, the line’s sales and distribution vice- president, said his “bold ambition” was to add 5,000 agents by the end of the year and to grow the total to 20,000 in the long term. According to Clia, each year


about 15,000 agents are active with the cruise association. Delamere-White said eight out


of 10 P&O Cruises bookings were being registered on Shine. “Shine is the mechanism to


do that,” he said. “It is a loyalty scheme, but it also inspires people


The line expects to host about


ONE DAY HOLIDAY: Agents enjoy visit to Ventura in Southampton


to sell cruises too. There are plenty of agents not selling cruises. We need to reach that audience so we can grow the brand.” Delamere-White was speaking


on board Ventura in Southampton during a P&O Cruises ‘One Day Holiday’ event. The programme sees agents invited on board its ships to see and enjoy the features.


8 travelweekly.co.uk 30 August 2018


1,000 agents, all Shine members, at 30 One Day events this year. “We have reinvented ship visits,” said Delamere-White. “Previously, a ship visit [would see] agents rushed around and then have to get off pretty quickly. “One Day Holidays are


about making ship visits more experiential and interactive. “If you remove those [onboard]


experiences, it makes the ship visit quite hollow.” By 2022, P&O Cruises is due to


launch two 5,200-passenger ships, including Iona. The line plans to scrap daily service charges across its fleet


from May 2019. › Talk Back, page 17


30


Number of One Day Holiday ship visits this year planned by P&O


COMMENT: “The best thing our loyal travel partners can do is to sell the entire Caribbean.” Frank Comito, page 32


NEWS IN BRIEF


Reuben’s Retreat turns six and seeks charity runners


Reuben’s Retreat, the charity set up by industry professionals Nicola and Mike Graham, has turned six. To date the charity has supported 608 children and adults but continues to fundraise. Reuben would have turned eight on September 9 and the charity is urging people to join a 10K fundraising run in Salford in his memory on that day. Email run@reubensretreat.org


Airlines ‘exaggerate flight times’ to avert delay payouts


Airlines stand accused of lengthening stated flight times to ensure they maintain punctuality and reduce the chances of having to pay compensation. Scheduled flight times are up to 35 minutes slower this summer than a decade ago, according to a study of 125 routes by Which? Travel.


Celebrity Cruises seeks successor as Otter quits


Celebrity Cruises marketing and PR director Sam Otter has left the business after just under a year. In a statement, the line confirmed Otter had decided to make “a career change”. Celebrity plans to announce a new appointment soon.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90