NEWS ROUND-UP NEWS IN BRIEF
Earnshaw promoted as Cole departs Cruise118
The boss and co-founder of Cruise118, James Cole, has left the organisation to “pursue other interests”. Cole set up Cruise118 in 2008 and entered into a partnership with US firm World Travel Holdings two years later, becoming UK managing director. Product and commercial director Alison Earnshaw will replace Cole as managing director with immediate effect.
A&K’s Healey joins Uniworld as Chidley moves to Fred
Uniworld has appointed Rachel Healey as national sales manager. Healey joins from Abercrombie & Kent where she has been sales manager for five years and takes up her new role on April 3. She replaces Dave Chidley who left the river cruise line last week to join Fred Holidays. At A&K, sales director Simon Lynch will be the point of contact until further notice.
Collette puts Burrows and Laverick under consultation
Collette managing director Carl Burrows and head of marketing Michelle Laverick have been put under consultation as part of a reorganisation of the company. Chief executive and president Dan Sullivan Jnr said most of the remaining 20-strong team in the UK would remain in their roles. The UK team will report to senior vice-president of global business, Christian Leibl-Cote.
Ponant appoints Abert as brand ambassador
Ponant has appointed Cecilia Abert as UK brand ambassador to help coordinate the line’s marketing strategy. Abert was previously managing director for Hurtigruten. She resigned from that role after six months, citing differences over the line’s strategic direction. Abert started her role at Ponant last month.
COMMENT: “There are fears that ‘bots’ will make humans in the travel trade increasingly obsolete, but I disagree” Sharon Munro, page 28
Clia reveals final speaker line-up for May conference
Amie Keeley
amie.keeley@
travelweekly.co.uk
Cruise training body Clia has revealed the speakers for its 12th annual conference in Southampton in May.
‘Generations guru’ Dr Paul
Redmond, who has worked in the employment and education sector for 30 years, will address delegates about the most effective ways to interact with different age groups. Linking to the #GenerationCruise theme of the conference, Redmond will share his knowledge on the behaviours of different generations, the graduate labour market, and how companies can establish an engaged workforce. Other speakers are MSC
Cruises chief executive Gianni Onorato, who will talk about the innovations the line has planned and the launch of MSC Bellissima in the UK next year; Chris Austin, Seabourn’s senior vice-president for global sales and marketing, who will talk about developments in the luxury sector; Harry Sommer, Norwegian Cruise Line Holdings’ executive vice-president for international business
Association welcomes Travel 2 as its first operator affiliate
Travel 2 has become the first tour operator to join Clia as an affiliate member. The trade-only operator will be headline sponsor at the Clia Conference 2018 in May, where it will showcase its tailor-made Cruise Plus by Travel 2 range to agents. In April it will release a mini river cruise brochure
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travelweekly.co.uk 29 March 2018
featuring 16 itineraries in Europe, Canada, Africa, South America, the US and Asia. Travel 2 will gain access
to 4,100 agents as part of its membership. The operator said it had seen a 15% year-on-year increase in cruise passengers, while its cruise sales team has grown from four to 20.
SPEAKERS: Gianni Onorato, MSC; Chris Austin, Seabourn; Harry Sommer, NCLH; and Rui Caluori, Princess Cruises
development; and Rai Caluori, Princess Cruises’ executive vice-president for guest experience and product development. Cindy D’Aoust, Clia president and chief executive, will open the conference on May 24 and will give an overview of 2017 Clia passenger figures. On May 25, the conference
will move to Princess Cruises’ Royal Princess for the closing keynote from explorer Sir Ranulph Fiennes, and the final address from Stuart
Leven, Clia chairman and managing director and vice-president EMEA of Royal Caribbean Cruise Lines. Clia senior vice-president for membership Andy Harmer said: “We wanted to showcase the variety of products out there, so we have speakers who will all bring a different perspective on how to sell more cruise. The breadth of products and ships now available also gives the potential to sell to every generation.” A small number of tickets are
still available for the conference, which runs from May 23-25.
Lisa McAuley, managing
director of B2B in Europe for Travel 2 owner dnata Travel, said: “Having a dedicated river cruising sales tool plus the new partnership with Clia is not only the next step in terms of growth but also cements our position as one of the leading agent operators in cruising.” Andy Harmer, Clia UK & Ireland
director, said: “Working with Travel 2 will bring new training and learning opportunities in both the river and ocean sectors.”
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