NEWS delegates attend Atas’s biggest-ever event. Samantha Mayling reports from Royal Armouries, Leeds
Price parity ‘key to trade support’
A
Atas chair Zina Bencheikh
gents were urged to focus on the touring and adventure sector because it is in
growth mode and not beset by discounting due to operators offering price parity. Vicky Billing, head of trade and
partnerships at Riviera Travel, said: “I don’t get that feedback [about discounts] as we have price parity; it’s a level playing field. We do not have discounting worries in touring.” Atas ‘Agent Ambassadors’
agreed they focused on touring and adventure because of the growth opportunities and price parity. Paul Hardwick, retail director
at Fred Olsen Travel, said: “The average booking value is high, margins are good and price parity is key.” He added: “We’re looking
at expanding our business quite rapidly, so we’re looking at sectors that are looking to grow.” Zoe Franklin, Travel Club Elite
wer to change people’s lives’
carbon mitigation scheme, which grows trees in areas where the operator has community projects. Sustainability expert Saunders
Carmichael-Brown said: “Without travel, we would be in a worse place because of a lack of awareness about [sustainability]. We need to put pressure on politicians and organisations.” Simon Applebaum, managing
director of Gold Medal, parent of the Incredible Journeys touring brand, said: “Touring can disperse people and their spending – and they spend longer in destinations.”
sales manager, said her agency focused on touring and adventure because it was a growing sector. About 17-18% of her agency’s
business currently comes from touring and adventure suppliers and the figure is increasing.
Darryl Gardner, a personal travel
consultant at Cartwright Travel, was tasked with developing touring and adventure sales in 2020. “It’s gone from strength to strength and is now about 25% of our business,” he told delegates. “Price parity with these companies is great.” Niel Alobaidi, chief executive
of Newmarket Holidays, said the “hand-holding” of escorted tours is hard to ‘DIY’, adding: “Itineraries are all different; that’s why price- matching does not come into play.” Billing further outlined the
potential, adding: “Riviera will have 90,000 guests this year and we’re just one company. You could potentially offer a touring holiday to most customers – the opportunity is huge.” Becky Francis, EMEA sales
director at Quark Expeditions, said: “Lots of people are scared of expedition cruises, but there was a massive stat in a survey: 71% of people who intend to cruise said they want to go on an expedition.” Stu Darnley, national sales
manager at G Adventures, highlighted its 50% agent discount, citing one agent who holidayed in Costa Rica and then sold 20 trips to the destination.
ATAS AWARDS 2024
ETouring & Adventure Agency of the Year Cartwright Travel
AGENCIES OF THE YEAR ESoutheast England Fred Olsen Travel
ESouthwest England Miles Morgan Travel
ENortheast England Beverley Travel
ENorthwest England Aspen Travel
ECentral England Premier Travel
EScotland & Northern Ireland Jimmy Martin Travel
EWales Cartwright Travel
EAgency of the Year – High Street Hays Travel
EHomeworking Travel Counsellors
EOnline/Call Centre Travel Club Elite
SPECIAL AWARDS ETouring & Adventure One to Watch Bucket List Travel
EExpedition Cruise One to Watch Trailfinders
ESocial Media Star Hannah Blackmore – Bucket List Travel
ESustainability Champion ArrangeMY Escape
From left: Zoe Franklin, Paul Hardwick and Darryl Gardner
travelweekly.co.uk 24 OCTOBER 2024 11
PICTURES: Sarah Lucy Brown
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