top tip

Windjammer Landing in Saint Lucia is currently offering

$150 spa credit for clients booking five nights or more.

CLOCKWISE FROM TOP LEFT: Park Hotel Kenmare, Ireland, a member of Relais & Chateaux; Lido Palace Hotel, Italy; SHA Wellness Clinic, Spain; Sandals Emerald Bay, the Bahamas

the cards until guidelines change. Relais & Chateaux says it is reducing treatments

with physical touchpoints at its properties, while Crete’s Abaton Island Resort & Spa will be offering facial treatments and massages but not body treatments, with only two of its cabins in use to reduce numbers. But others are keeping the full menu: MarBella Corfu (barring couples’ massages), Nizuc, Royal Mansour Marrakech and Unico 20°87° Hotel Riviera Maya say all of their usual treatments will be available. Hard Rock Hotels will also be offering their full array, but with a maximum of three 60-minute services per cabin per day. In terms of types of treatment, spas are, logically,

putting the emphasis on immunity. Anantara has created a new signature massage oil for use in all its spas, designed to boost the immune system with eucalyptus oil, rosemary, clove and other ingredients said to have anti- bacterial and anti-inflammatory properties. SHA Wellness is meanwhile offering consultations to evaluate the immune system with new immune- boosting health packages, and Longevity is promoting immune-boosting programmes that range from nutritional guidance to Pilates classes.

MASKS AND GLOVES Spas across the board say masks, gloves and, in some cases, acrylic visors and full gowns, will be mandatory for therapists. Lido Palace Hotel in Riva del Garda, Italy, says gloves don’t need to be worn during massages, provided therapists disinfect their hands and forearms

36 23 JULY 2020 expert ASK THE stella photi founder and managing director, Wellbeing Escapes

“So many people have been suffering with tension and anxiety throughout lockdown and a spa holiday could be the perfect antidote, with touch treatments such as massages carried out in a safe environment. Interest is there; we have received a flurry of last-minute demand to Europe from our clients who are desperate to relax in an environment they know will be calm and safe. When it comes to selling, check on the spa’s protocols so you can be sure you’re offering a safe option to clients. There is a lot of hand-washing and sterilising before, during and after the treatment to ensure the highest form of hygiene, so highlight these aspects to reassure any clients with concerns.”

between treatments. Where it differs is for the guests; some, such as Windjammer Landing, require guests to wear face masks under government guidelines, while most say it’s not required unless they wish to – worth emphasising to clients who might worry about whether they could really switch off while wearing a mask. But spas are working hard to banish that image, reassuring guests things won’t look drastically changed – beyond the odd directional arrow and extra bottle of hand sanitiser. “The overall experience will not be different,” says Teresa Mattos, general manager at

Carlo IV, The Dedica Anthology in Prague. “Little changes will be noticeable, like having safety instructions on the wall, sanitisers placed at different spots in the spa and staff members wearing masks. But we do not want this to detract from the relaxed environment.” What will stand out is the fact there’ll be far fewer people at any one time, so use this element of privacy as a selling point – and capitalise on the fact clients are likely to be in serious need of some R&R after a rather turbulent few months.


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