search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
FRONTLINE


TRAVEL WEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle


4854 4866


Administrative assistant Mikaella Gaitanou 4861 News Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble Phil Davies


Samantha Mayling


4863 4838 4851 4874


07766 911526 07532 074027


Digital content manager David Golledge 4871 Travolution editor Lee Hayhurst Aspire editor Hollie-Rae Brader


Features and Supplements Features and supplements editor Katie McGonagle


Deputy features and supplements editor Laura French


4865 4853


4860 4859


Special projects writer Natalie Marsh 4831 Production Art director Flora Ioannou Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Head of production Nick Cripps Sales


Head of sales Mary Rega


Senior account manager Lisa Gaskell On maternity leave Account managers Nick McGreevy David Ramsden


Business development executive Sue Tannatt


4856 4858 4857 4842 4879


4877


4369 4839


4805


Recruitment sales manager Tanya Read 4830 Events and Marketing Events director Linda Lucas


4864


Contact events@travelweekly.co.uk Finance Head of finance Richard Monckton Accounts payable Rosemarie McQueen 4847 Publishing Chief executive Duncan Horton 07803 975847 Managing director Stuart Parish


Executive assistant to chairman and CEO Jean Kilcullen


Travel Weekly Group chairman Clive Jacobs


4862 4897 clive@jacobsmediagroup.com


Delivery and Subscriptions Magazine delivery and subscription enquiries should be directed to Intermedia. Web: go.travelweekly.co.uk/subscribe Email: travelweekly@subscriptionhelpline.co.uk Tel: 01293 312179


TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Walstead Peterborough. Registered address: Travel Weekly Group, 52 Grosvenor Gardens, London SW1W 0AU © Travel Weekly Group Ltd 2020


Cathie O’Dea @CathieodeaTC Travel Counsellors A beautiful sunset view of Platanias and the sea in Crete. The climb was worth it! #magicalmemories


Rocky: Refunds woe


Story: Rocky Mountaineer makes U-turn over refund policy They will be limping for a while after shooting themselves in the foot like that. Great product but it was a terrible policy. Matthew Ruth


2020 GET SOCIAL: Email letters to editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All


correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from travelweekly.co.uk and facebook.com/travelweeklyuk


GET SOCIAL: travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 23 JULY 2020 25


Gemma Antrobus @LuxuryTravelGem Haslemere Travel I love it when suppliers are so considerate. Had client on flights at crack of dawn but supplier can see flights for the same price at more sociable hours and wanted to know if my client would prefer them.


Saga: Sales team cuts will cost


Story: Saga to reduce size of trade sales team It’s sad but a business necessity. However, Saga should not underestimate the teams that brought it millions of pounds of business in over the years and have a great client relationship. It will cost to develop that all over again. Chris Oakes


Allan Lambert @allanlambert VisitEngland Wonderful to see steady stream of holidaymakers arrriving in the southwest. Cars, motorhomes, caravans and campervans – laden with bikes, kayaks and ribs – ready for happy holidays.


GET Ê


The best of your letters, comments and social media this week RCNs: Government should have acted months ago


Story: Government confirms refund credit note protection About time – this announcement should have been made nearly four months ago. This doesn’t make the world right, but does give some much-needed official credibility to RCNs. A lot of the debate/friction/ silliness could have been avoided if the government had issued this statement at the end of March. Jonathan Wall, Elman Wall


Cruise: Thanks for lobbying FCO Vouchers: Iata can’t now cry wolf


Story: FCO clears way for river cruise return Congratulations to those who have worked hard with Clia to get the FCO advisory changed to reflect the difference between ocean and river. And best wishes for the efforts to get the FCO to allow all cruising once all protocols are met. James Hill


Story: ‘Use of vouchers will accelerate cash burn’ Iata appears to have forgotten that the customers and travel agents paid them months in advance for flights that did not take place. They can hardly cry wolf when customers seek to use the vouchers they issued in defiance of the law. Alan Bowen


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40