NEWS EVENT PREVIEW
Clia and Carnival to broaden agents’ horizons at Italian conference at sea
Carnival Cruise Line and Clia have teamed up to host 150 agents on new ship Carnival Horizon for a two- day conference. By Harry Kemble
Almost 150 agents boarded new ship Carnival Horizon this week to hear from senior cruise industry figures during a two-night conference.
Of the 144 agents attending the
Broaden Your Horizon-themed conference, starting on Wednesday (April 18), 91 define themselves as “non-cruise experts” and more than 75% have never been on a Carnival vessel before. The conference takes place as
the 3,960-passenger vessel sails from Naples to Livorno in Italy, following its launch this month. The event, run in partnership with Clia and Travel Weekly,
“The conference is the ultimate mix of cruising, industry insights and learning”
features guest speakers, business sessions and networking opportunities. The line’s president, Christine
Duffy, has flown in from the US to attend the ship launch and welcome agents on board. Iain Baillie, Carnival Cruise
Line’s vice-president of international sales; Tony Roberts, Princess Cruises’ vice-president for the UK and Europe; Ben Bouldin, Royal Caribbean International’s associate vice- president and managing director for the UK and Ireland; and Steve Williams, MSC Cruises’ director of sales, will be discussing attracting first-time cruisers in a session moderated by Travel Weekly editor-in-chief Lucy Huxley. Baillie said: “At Carnival Cruise
Line, we know that travel agents rock. We want to support them as
much as we can through forward- thinking initiatives such as this, which not only educates them, but allows them to experience the Carnival Cruise Line product at the same time.” Guest speaker Oliver Yeates,
chief executive of Clicky Media, will talk about how to use social and digital media to reach new cruise audiences. Delegates can experience Horizon’s SkyRide, where passengers can pedal round a track while suspended 150ft above sea level. They will also have the chance to
win a seven-night cruise from New York. To enter, agents will have to document their time on the ship during the conference in photos. Andy Harmer, Clia UK &
Ireland’s senior vice-president, said: “It is tremendously beneficial to be able to talk about some of the innovations that are transforming the cruise industry, while enjoying the facilities on this new ship. “The Broaden Your Horizon
conference is the ultimate mix of cruising, industry insights and learning.”
Carnival extends rewards period for loyalty club agents
Agents have been given an extra two weeks to claim their rewards earned with Carnival Cruise Line. Previously, the timeframe to
claim rewards through the line’s Travel Agents Rock loyalty club, which include high street vouchers and cruises, had been within a month of booking. Now, this period has been extended into the first two weeks of the following month. The line has also halved the number of points agents need to earn to claim money off a Carnival cruise. Agents now need to accrue 1,000 points, rather than 2,000, to receive £2,000 off their own sailing. Nearly 5,000 agents are
registered with the Travel Agents Rock club. The line hopes this figure will top 10,000 by the end of 2018.
Agents will sail on Carnival Horizon from Naples to Livorno
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travelweekly.co.uk 19 April 2018
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