Supporting travel’s restart and recovery A NOTE FROM THE EDITOR


Watching live broadcasts from Gatwick’s North Terminal on Monday morning, it was apparent how much interest there is in the return of travel, however gradual it may be. The future remains fraught, exacerbated by a continued lack of tangible support from Westminster, while the steady flow of announcements from firms forced to restructure and downsize is a stark reminder of the brutal environment we face (page 6). But alongside the reopening of non-essential retail shops this week, the coverage from Gatwick was at least a tangible sign of progress for the industry. It is this sense of forward momentum, albeit slight, that we aim to


nurture over the coming weeks and months with our focus on travel’s Roadmap to Recovery (page 10).


The focus is a pledge from Travel Weekly to do our utmost to support you as you look to


overcome the effects of this crisis, and we want to hear from you to ensure we are giving you the tools you need to rebuild your businesses. The content of this edition suggests there are signs of encouragement for the trade, whether that is agencies reopening (pages 4 and 18), Mark Swords looking at new business opportunities in his Agent Diary (page 17) or an additional News You Can Use page reflecting a growing number of product launches and updates (pages 15 and 16). And while our front page acknowledges that the events of this week are only small steps, any sense of momentum will be welcomed by an industry desperate to restart in earnest.


Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS


dedicated web pages to support you


Webcasts


go.travelweekly.co.uk/ webcasts


Resource Centre


go.travelweekly.co.uk/ resources


Good Deed Feed


go.travelweekly.co.uk/ gooddeedfeed


T ravel Weekly’s


Agents optimistic after shop reopenings 4 Larger agencies plan phased restarts 4 Quarantine doubts cloud progress


Kuoni job cuts; agents eye group switches 6 Insurance cover lacking; CAA on RCNs 7


Richards joins Not Just Travel; Brabender 8 Special reports


Help shape our ‘Roadmap to Recovery’ 10 Webcasts: Agents call for more support 12 Comment


Gordon McCreadie: Press reset button 14


NEWS YOU CAN USE Product


Cosmos, A&K, easyJet, Air Transat


FRONTLINE agent diary


O


THE QUEEN’S AWARDS FOR ENTERPRISE:


INTERNATIONAL TRADE 2020


FOLLOW US: travelweekly.co.uk


Mark Swords: You have to step out of your comfort zone to win new business 17


@travelweekly 15 Hurtigruten, Uniworld, Royal, CMV 16 5


WHAT LUCY DID THIS WEEK


OHosted webcasts with former Azamara boss Larry Pimentel and Trafalgar CEO Gavin Tollman, plus interviews and panel discussions for Clia’s luxury cruising week.


OSpoilt my daughter rotten to compensate for having to spend her 11th birthday in lockdown!


OHosted a Zoom team quiz. Congrats to Aspire’s Hollie-Rae Brader who won, with Atas’s Claire Brighton and TW’s Katie McGonagle close behind.


Your Stories Limavady Travel’s Hazel Simpson


Get Social Quarantine, P&O, Westoe, Gatwick 19


18


DESTINATIONS wellness holidays


Middle East


UK & Ireland: Walking, yoga, wildlife and even an equestrian escape – we pick six of the best wellness breaks close to home 20


Tel Aviv: Is this the perfect city break? Israel’s second city boasts culture and nightlife, all adjoining nine miles of Med beaches 25


Ajman: Flamingos, horses and more 28


BUSINESS NEWS MPs brand BA a ‘national disgrace’ 30 UK outbound demand ‘pretty dire’


Quarantine experts tell MPs ‘now is not the time for mass-market tourism’


travelweeklyuk @travelweeklyuk 18 JUNE 2020 3


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