Silver Travel Awards: Winners revealed after 225,000 consumer votes. Ben Ireland reports SILVER TRAVEL AWARDS 2020

Hays wins Silver Travel Award for best travel agency


ays Travel was named best travel agency for the over-50s in this year’s Silver Travel Awards.

Tui and last year’s winners

Trailfinders were highly commended in the category in this week’s ceremony, the sixth instalment of the awards and the first to be hosted virtually. Broadcaster and former MP

Gyles Brandreth was master of ceremonies for the event, which was live-streamed from London’s Wallace Collection museum as hundreds of travel industry colleagues tuned in. A record 225,000 votes were cast

across the 22 main awards. The event is run by Silver Travel Advisor, the holiday reviews and advice site for mature travellers. Warner Leisure Hotels won the

inaugural award for Best UK Breaks Operator, while the other new awards for 2020 – Best UK Town or Resort and Best Travel Deals Website – went to York and Travelzoo respectively. Cruise lines Viking and

Hurtigruten, and operator Riviera Travel, won multiple awards. Viking won the Silver-i Breakthrough Award

for innovation and Best Luxury River Cruise Line. Hurtigruten won Best Specialist Cruise Line and shared the Silver-i Footprint Award for responsible travel with APT Travel Group. Riviera Travel won Best City Breaks Operator and Best River Cruise Line. Silver Travel Advisor managing

director Debbie Marshall said: “Older travellers may not have had the opportunity to holiday quite as they intended this year, but they have been keen to show their support for the travel companies that have best delivered for the over-50s in these unprecedented times. “With the inimitable Gyles

Brandreth on fine form as the witty master of ceremonies and the action taking place in the Wallace Collection, home to The Laughing Cavalier and other outstanding artworks, the spirit of the Silver Travel Awards was still

very much to the fore.” i Comment, page 14

Watch the awards online: full and edited highlights at

Master of ceremonies Gyles Brandreth

12 17 SEPTEMBER 2020

BEST ADVENTURE OR ACTIVITY TOUR OPERATOR Winner: HF Holidays Highly commended: Inghams Lakes & Mountains and Ramblers Walking Holidays BEST CULTURAL TOUR OPERATOR Winner: Titan Travel Highly commended: Jules Verne and Travel Editions BEST CITY BREAKS OPERATOR Winner: Riviera Travel Highly commended: Saga Holidays and Kirker Holidays BEST SELF-CATERING TRAVEL COMPANY Winner: Eurocamp Highly commended: Forest Holidays and Holiday Property Bond BEST VILLA HOLIDAY COMPANY Winner: Villa Plus Highly commended: Sunvil and Simpson Travel BEST DESTINATION SPECIALIST COMPANY Winner: Wendy Wu Tours Highly commended: Frontier Travel and Serenity Holidays BEST OCEAN CRUISE LINE Winner: Fred Olsen Cruise Lines Highly commended: Saga Cruises and NCL BEST PREMIUM OR LUXURY CRUISE LINE Winner: Princess Cruises Highly commended: Celebrity Cruises and Silversea Cruises BEST SPECIALIST CRUISE LINE Winner: Hurtigruten Highly commended: Hebridean Island Cruises and Noble Caledonia BEST RIVER CRUISE LINE Winner: Riviera Travel Highly commended: Emerald Waterways and Titan Travel BEST LUXURY RIVER CRUISE LINE Winner: Viking Highly commended: Scenic and Avalon Waterways BEST ESCORTED COACH TOUR OPERATOR Winner: Saga Holidays Highly commended: Titan Travel and Riviera Travel BEST LUXURY TOUR OPERATOR Winner: Cox & Kings

Highly commended: Scenic and First Class Holidays BEST RAIL HOLIDAY COMPANY Winner: Great Rail Journeys Highly commended: Ffestiniog Travel and Railbookers BEST ACCESSIBLE TRAVEL PROVIDER Winner: Enable Holidays Highly commended: Saga Holidays and Limitless Travel BEST CAR RENTAL COMPANY Winner: Avis Highly commended: Enterprise and Hertz BEST UK BREAKS OPERATOR Winner: Warner Leisure Hotels Highly commended: HF Holidays and Alfa Travel BEST OPERATOR FOR THE SINGLE TRAVELLER Winner: Solos Holidays Highly commended: Just You and One Traveller BEST TRAVEL DEALS WEBSITE Winner: Travelzoo Highly commended: Expedia and Secret Escapes BEST UK TOWN OR CITY Winner: York Highly commended: Edinburgh and Bournemouth BEST OVERSEAS DESTINATION Winner: Italy Highly commended: New Zealand and Canada BEST TRAVEL AGENCY Winner: Hays Travel Highly commended: Tui and Trailfinders THE SILVER-I BREAKTHROUGH AWARD FOR INNOVATION Winner: Viking Highly commended: Revitalise, Emerald Yacht Cruises THE SILVER-I FOOTPRINT AWARD FOR RESPONSIBLE TRAVEL Joint winners: APT Travel Group and Hurtigruten Highly commended: Celebrity Cruises THE SILVER-I PAPER AWARD FOR AN OUTSTANDING PRINT ADVERTISEMENT Winner: Ramblers Walking Holidays Highly commended: Silversea, Leger Holidays (by Accord Marketing)

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