Helping you navigate the journey ahead A NOTE FROM THE EDITOR
There was a palpable sense of relief for Tui as it finally took its first customers back to resorts last weekend, and that feeling will be felt by a raft of travel companies as they make their own slow return to operations in the days ahead. Travel Weekly joined Tui’s first flight to Ibiza, and you can read the
first-hand experiences of news editor Ben Ireland in this issue (page 8). Like features editor Katie McGonagle, who wrote about her return to domestic travel last week, Ben found certain aspects would take some getting used to, but overall said the experience was reassuringly familiar. And it is these first-hand reports, from our writers, our readers or your
customers, that will be crucial in building the confidence of those keeping a watching brief before committing to a booking – whether for this
summer or, more realistically, for the seasons ahead (pages 4-5). Last month, we unveiled our Roadmap to Recovery banner to mark a shift in focus from the immediate impact of the pandemic to the ways in which the industry will restart and rebuild. These reports will form a key part of that process, and from next week they will be bolstered by a host of practical resources from partner destinations and suppliers in a new Restart & Recovery Hub on
travelweekly.co.uk (page 6). Nobody in the industry is under any illusions that the journey ahead will be anything other than long and complex, but we will continue to do our utmost to provide you with the tools to help you navigate it.
g Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS
dedicated web pages to support you
Webcasts
go.travelweekly.co.uk/ webcasts
Resource Centre
go.travelweekly.co.uk/ resources
Good Deed Feed
go.travelweekly.co.uk/ gooddeedfeed
T ravel Weekly’s
‘Testing not panacea everyone thought’ 4 UK outbound travel resumes as ‘trickle’ 4 Cruise agents call for clear timeline Restart & Recovery Hub launches
Refund warnings; National Holidays 7 Special reports
What does post-Covid travel look like? 8 Trust accounts: Protection shift expected 10 Travel Weekly webcasts round-up
Comment Giles Hawke: We must take the lead 16
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NEWS YOU CAN USE Product
Princess, Sandals, Spendology, 5 Star 17 Arena, Intrepid, Wendy Wu, Audley 18 Hurtigruten, G Adventures, CroisiEurope 19
FRONTLINE Agent diary
THE QUEEN’S AWARDS FOR ENTERPRISE:
INTERNATIONAL TRADE 2020
Sharon Thompson: Hoping for a surge 20 Your Stories
FOLLOW US:
travelweekly.co.uk
Wonderluxe owner Sheena Sumner 21 @travelweekly
5 6
WHAT LUCY DID THIS WEEK
OHosted Roadmap to Recovery webcasts with Celebrity Cruises’ Lisa Lutoff-Perlo, and with Duff & Phelps MD of mergers and acquisitions, Henry Wells
OWas interviewed by Intrepid CEO James Thornton, for celebrations to mark National Travel Agent Day UK on July 24, which the operator is spearheading
OCelebrated my birthday in semi- lockdown with lots of garden visits with friends and family!
Get Social Cruise ban; quarantine rules; Tui; Hays 22
DESTINATIONS active & adventure
Greece & Cyprus
Alternative Outdoors: From saddling up in Canada to cycling the Silk Road, we highlight eight adventures to tempt your clients
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Autumn/Winter: Warm weather makes the shoulder seasons a great time to go 28 Sailing: After mastering how to tack and avoid the boom, Janine Kelso learns how to sail at Mark Warner’s Paleros Beach Resort
BUSINESS NEWS
Travel firms face twin threat of Brexit and Covid; Jet2 profits fall but bookings rise 34 ‘Travel in for bumpy ride’; trade warned to go slow; EU lacks common approach 35 Ryanair hits out at OTAs over refunds 36
travelweeklyuk @travelweeklyuk 16 JULY 2020 3
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