Finding tools to maintain mental health A NOTE FROM THE EDITOR
The outpouring of support for Inspired Travel’s Kate Harris following her raw and emotional appearance on a Travel Weekly webcast last week reflected the best of our industry (page 9). The story was picked up by the national media and laid bare the gulf
between the government’s business support measures and what entirely “viable” businesses actually need – and deserve – to survive (page 5). The reaction also highlighted that Kate’s situation is one shared by so many hard-working individuals who have spent years building businesses, only to see their ability to trade snatched from them through no fault of their own. The impact of this crisis goes much deeper than balance sheets, and many fellow travel professionals shared the toll the events of the past
eight months have taken on themselves, their teams and their friends and family. When we launched our Mental Health Matters series last year, we could not have foreseen quite how relevant the subject would become for our entire industry within the next 12 months. It is why we have continued to produce webcasts and advice on the subject this year, and why we will host a special virtual Mental Health Matters discussion in association with Deloitte and the Mental Health Foundation to mark World Mental Health Day this week. It can be difficult to take a step back from the daily grind to consider your and your colleagues’ wider wellbeing, but I would urge you all to watch the webcast on
travelweekly.co.uk from this Friday as we try to offer more tools to help you through this devastating period for our industry.
Lucy Huxley, editor-in-chief, Travel Weekly Group CONTENTS NEWS
dedicated web pages to support you
go.travelweekly.co.uk/ webcasts
Webcasts Resource Centre
go.travelweekly.co.uk/ resources
Restart & Recovery Hub
travelweekly.co.uk/ restart-recovery
T ravel Weekly’s
Operators slash capacity by five million 4 Turkey’s removal ‘piles the pressure on’ 4 Shapps hints at imminent testing trial 5 Insurers claim refunds; ABI Covid advice 6 McAuley on payments; InteleTravel
7
Carrick, Thornton’s, Hays, Kate Harris 8 Special reports
Cruise framework for sector’s return 10
ITT Conference 2020: Call for minister 12 Comment Gemma Antrobus: We need positivity 14
NEWS YOU CAN USE Product
Santa’s Lapland, Sandals, Universal 17 Silversea, NCL, Cunard, Princess, HAL 18
FRONTLINE Competitions
Win trip for two to Azores or Madeira 20 Your Stories
THE QUEEN’S AWARDS FOR ENTERPRISE:
INTERNATIONAL TRADE 2020
FOLLOW US:
travelweekly.co.uk
Hattie Seal on setting up an agency during pandemic 22
@travelweekly Canada
WHAT LUCY DID THIS WEEK
OHosted a Travel Weekly Roadmap to Recovery webcast with dnata Travel Europe’s B2B tour operating boss, Lisa McAuley
OModerated the Clia Global ‘Next Steps for Cruise’ webinar, featuring speakers from Royal Caribbean, Carnival UK and MSC Cruises
OBroke my PB for a 5k run, completing it in under 26 minutes for the first time!
agent diary
Colin Burns: Covid Express rollercoaster 24 Get Social Carrick, Thornton’s, Moon, Westoe
DESTINATIONS Germany
Berlin: Know your way around the neighbourhoods as the German capital gets set to open Berlin Brandenburg airport
27
28
Remote Stays: Your guide to this vast country’s best locations for wildlife, luxury, wellness, active and camping holidays 32
BUSINESS NEWS
Business travel ‘down 35% next year’ 38 Corporate sector faces #WFH impact 38 Germany eases travel restrictions Tui explores fundraising options
39 39
travelweeklyuk
‘Insurers have Covid lessons to learn’ 40 @travelweeklyuk
8 OCTOBER 2020 3
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