Enchanted Princess


Fred Olsen’s Borealis to operate


100-day world cruise in 2022 Fred Olsen Cruise Lines’ new ship Borealis will sail a 100-day world cruise with departures from Liverpool and Southampton from January 2022. The itinerary includes transits of the Suez and Panama canals, visits to the US, Hawaii, Papua New Guinea, New Zealand and a three-day stay in Sydney. Prices start at £9,999. Bookings made by October 31 qualify for up to £600 on board spend per person and include tips. fredolsencruises.com


Enchanted Princess to sail in Mediterranean from summer 2021


Princess Cruises’ newest ship Enchanted Princess will sail in


the Mediterranean next summer, making it the third Royal-class ship to be based in Europe. The 3,660-passenger vessel,


delivered to the line in Italy last week, will spend May to September operating seven and 14-night round-trip itineraries from Rome before embarking on a season of 11-night cruises between Rome and Barcelona. A seven-night round-trip


Mediterranean cruise from Rome on Enchanted Princess, calling at Kotor, Corfu, Katakolon, Messina and Naples, starts from £1,099 for a balcony stateroom based on a May 22, 2021, departure. All customers who book


before November 23 qualify for a free upgrade from an inside stateroom to a balcony cabin. princess.com


Carnival creates new


sales-focused training Carnival Cruise Line has created an eight-part online training programme for agents. The sales-focused FUNdamentals of Successful Selling includes modules on social media, hosting ‘virtual cruise parties’ and developing client relationships. On completion, agents will receive a certificate and a logo to use online and in marketing materials. goccl.co.uk


18


Silversea Galapagos and Peter Shanks (right)


Emerald opens sales for 2022


sailings and offers up to £1k savings Emerald Waterways has begun taking 2022 bookings in response to demand from agents to book further in advance. The line is offering savings of up to £1,000 per couple, offering free Premium Drinks Packages and early-payment discounts for bookings made this month. The incentive is to mark the launch of 2022 dates two months earlier than planned. emeraldwaterways.co.uk


Silversea to introduce agent training on Covid-19 protocols


Lucy Huxley


Silversea Cruises is planning training and education for agents on new protocols developed by its parent company’s Healthy Sail Panel. UK managing director Peter Shanks said each of the


Royal Caribbean Group brands were adapting the 74 new protocols, to prevent the spread of Covid-19, for their particular line and would be communicating them with the trade first, then customers. “We want to give agents an understanding of how


these are going to work,” said Shanks, who is planning webinars for trade partners so they are fully versed in the new processes in advance of their customers. “In everything we do, we always try to give the


agents all the information first, then the guests,” he said, noting the same policy had been applied for cancellations. Silversea is now adding in a recommendation of a future cruise to switch to with every cancellation,


8 OCTOBER 2020


coupled with an incentive for both the agent and the guest to rebook. “We’re calling these voyage-to-voyage bookings,” he said. Shanks urged agents to be “ready” for a “really strong


return” to cruise sales and said Silversea plans to launch its summer 2022 and winter 2023 sailings early to be ready to capitalise on pent-up demand. The luxury line is creating a series of digital


brochures for its key regions: the Mediterranean, the Galápagos, northern Europe and Antarctica. “All the brochures can be top-and-tailed by agents so


they can then send them to their clients,” said Shanks. He added that Silversea was also “dipping its toe in


the water” creating its first piece of direct marketing for agents to overbrand and send out to their databases. Shanks said Silversea was also revamping its online


training academy and had launched a Silver Life initiative for past guests to join Zoom calls with cruise directors, crew and onboard chefs. silversea.com


travelweekly.co.uk


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44