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Tourism Australia has an opportunity for an AUSSIE SPECIALIST PROGRAM TRAINER to join its London team. O BASED IN CENTRAL LONDON O GREAT TEAM ENVIRONMENT


Tourism Australia has an opportunity for an Aussie Specialist Program (ASP) Trainer to join its London team. This is an opportunity to join one of Australia’s most prestigious brands, reporting to the Partnerships and Distribution Manager.


This trainer role conducts all the face-to-face and online (e.g. webinar) training of qualified ASP agents and also works in recruiting new agents to register for the program. Responsible for the implementation of retail/distribution sales training programs (general destination, inductions, multi-state campaign support etc.) within the UK and Northern European markets on behalf of Tourism Australia (TA) and the State & Territory Tourism Organisations (STOs).


WITH HIGH MOTIVATION AND ENERGY, YOU WILL BE REQUIRED TO:


O Develop and deliver innovative and interactive training presentations (including face to face and virtual destination training, induction training, attend partner specific events, consumer shows, host Australia famils and provide multi-state campaign support) to achieve agreed targets for and including:


O Presentations O Workshops O Webinars


O Manage the Webinar program – conduct training and/ or host training partners


O Organise and run events that provide a platform for STOs and other partners (e.g., products, airlines) the opportunity to train travel agents on their products/regions


O Work with the Distribution team to develop a training plan for the UK and Northern European markets including agreed targets for number of trainees, sessions presented, and familiarisation trips escorted.


O Maintain a rolling monthly training calendar to be shared with STOs.


O Work with the STOs and Distribution team in market to review core training programs against training plan.


O Drive recruitment of new ASP agents at events and support engagement of the site by qualified ASP agents O Complete weekly summary of key training activities and provide monthly reports to include insights from those trained. O Manage allocated ASP budgets. O Work with Key Distribution Partners to identify and recruit front line sellers into the ASP O To deliver on the above, your resume will demonstrate the following: O Excellent English language skills (reading/writing/oralaural) O Sound computer skills including Word, Excel and Internet Explorer O Superior knowledge of presentation programs e.g., PowerPoint – CRM database management experience O Sound understanding of customer service and marketing principles O Proven ability to create and deliver engaging face to face and online training presentations


O Develop relationships with new and existing Key Distribution Partners


O Effectively organise and manage events, including all associated logistics


O Deliver excellent customer service to front line sales agents and trade partners


O Work collaboratively in a team environment to achieve agreed individual and team goals


O Excellent Australian destination and product knowledge


THE ICING ON THE CAKE (DESIRED) BUT NOT ESSENTIAL: O Demonstrated high level experience in a training environment O Compulsory 3-5 years’ experience within a sales or product development role in the travel industry O Previous knowledge of webinar technology


So, what are you waiting for? Apply now by submitting your resume and a covering letter outlining why you’re the star we’re looking for to vacancy@tourism.australia.com Applications close on 11th April 2022.


travelweekly.co.uk 16167 APRIL 2022 45


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