INSIDE THIS
WEEK Contents
NEWS Hot Stories
Gender pay extremes found in travel; Agencies report strong Easter trading; Burmester takes new role at Cook; Air France-KLM strikes deal with GDSs; Tui buys back destination management division of Hotelbeds Group
Round-up WIN!
If Only; Travel Designers; Chloe and Liam Together Forever Trust
Theatre tickets and Molton Brown products from Seabourn page 34
Special Reports Royal Caribbean to order four ships Clia Asia River Cruise Forum preview Intrepid aims to double UK business
Talk Back
Heathrow assistance; BA call centres; Phil Norris; millennials
NEWS YOU CAN USE Product Kuoni, PortAventura, Grand UK 19
Operator Hoseasons, Caribtours Operator Jet2, ITC Travel Group
FRONTLINE Comment Miles Morgan
Spotlight Abta reveals fourth intern Mystery Shopper Northamptonshire
DESTINATIONS
Australasia Cook Islands: Raratonga and Aitutaki
FRONT COVER Laurianne Hussey,
Iglu; Ben Bouldin, Royal Caribbean International; and Simone Clark, Iglu, with pirates, on Symphony of the Seas
Italy & France Piedmont: Wine, walking and truffles
BUSINESS
Travolution Business Breakfast A panel 64 of experts discusses tech spending
38 Perth: 48 hours in WA’s booming capital 44 50 WHAT
LUCY DID THISWEEK
Apr 5 1
2 3
21 22
10 12 14
17 08 04
A NOTE FROM THE EDITOR Business is as right as rain W
atching the rain tumbling down as I headed to the airport last weekend, I felt glad I was on my way
to the Alps for a family holiday, rather than dodging the downpours on days out closer to home. It also led me to think there would be a few outbound
operators quietly rubbing their hands together as the atrocious weather created a literal drip-drip effect for customers weighing up whether to commit to an escape to guaranteed sunshine this summer. The early signs this week were that travel agents were pleased with their weekend’s work (page 5), and chatting to friends and family even before the latest deluge, it’s clear that the pretty ropey start to the year weather-wise had encouraged many people to consider an overseas break – some for the first time in years. Good agents will undoubtedly be capitalising on the opportunity to secure some good-value bookings before the lates begins, and it will be this spirit of identifying and capitalising on opportunities that I’ll be exploring further in Vietnam next week. As moderator of Clia’s river cruise conference since its launch in 2016, I’ve been a close observer of the growth of this once-niche sector. But I’ll admit that even I would have raised an eyebrow
if you’d told me at that first conference that interest and demand would lead to a standalone Asia-focused event just two years later (page 12). I can’t wait to once again be inspired by
the way in which an entire sector is forging new paths – with travel agents at the very heart of its strategy.
26 28 36
Lucy Huxley Editor-in-chief @Lucy_Huxley
Met Clia and Carnival to go over preparations for our ‘Broaden Your Horizon’ agent fam/ training event on Carnival Horizon this month
Had a great catch-up with the girls from Mark Warner and planned lots of great initiatives for our readers
Headed off to La Plagne during the Easter half-term for a week’s skiing with my sister and our families
5 April 2018
travelweekly.co.uk 3
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68
