NEWS ROUND-UP IN THE PICTURE: Run in the sun
Travel Weekly’s Stuart Parish and Lucy Huxley put their best feet forward for charity and ran around the top deck of new ship Carnival Horizon 66 times between them. They were joined by Clia UK & Ireland director Andy
Harmer and Carnival Cruise Line’s vice-president for UK and international sales, Iain Baillie, in Rome last week. Huxley and Baillie ran 5km, while Parish and Harmer
completed 10km in 30C heat. The group was raising money for Travel Weekly’s nominated charity for the year, the Teenage Cancer Trust, in one of a number of fundraising events planned throughout the year. Travel Weekly staff will also take part in a Tough
Mudder challenge on September 29. To donate, visit
justgiving.com/fundraising/stu-parish. Huxley is pictured with, from left, Parish, Harmer and Baillie.
ITC revamps sales team to push ‘treasury of product’
Juliet Dennis
juliet.dennis@
travelweekly.co.uk
The ITC Travel Company has restructured its agency sales division and is introducing a virtual reward card across all its brands for the first time to “shine a light” across its portfolio.
The company, which includes the Inspiring Travel Company and Western & Oriental brands, has split its sales team into two divisions: beach and tailor-made, and specialist holidays. It hopes the move will give its specialist brands – Regent, Rainbow Tours and ITC Sports – a higher profile as it looks to grow sales by 10% over the next year. As well as more events, including business owner dinners and ‘meet the team’ sessions, the operator will launch a Love2shop Engage loyalty card in July. The virtual card will allow agents to earn up to £500 per booking to redeem in shops or attractions. As part of the shake-up, ITC’s
three regional sales managers have
Tipto unveils first four agent ambassadors to shape its future
Tipto has recruited its first four agent ambassadors. Beryl Towne of Althams
LEE MARSHALL: ‘Opportunity to raise awareness of specialist portfolio’
been replaced by two national sales managers. Jon Hardcastle, former northern sales manager, becomes national sales manager of ITC’s specialist brands, while Elaine Jones, previously southwest sales manager, becomes national sales manager for its Inspiring Travel Company division. The change sees the departure
of Sue Coupland, sales manager for the southeast. Kym O’Brien, previously
telephone account manager, has been appointed to business
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travelweekly.co.uk 3 May 2018
development manager to support the national sales managers. Lee Marshall, formerly client
relationship director, takes on an expanded remit as agency sales director. He said: “The biggest opportunity for us is to increase awareness of our specialist portfolio. We have a treasury of product we have not talked about. “We needed to modernise the structure of the agency sales team to be more performance-focused. Sue leaves with our best wishes; it was her choice to leave.”
Travel, Stef Trevett of Baileys Travel, Sara Allen of Dartmouth Travel and Travel Counsellors’ Su Dillon will attend Tipto meetings and help shape the organisation’s events and strategy. Tipto hopes their input will boost Tipto’s profile with the trade via its training events, roadshows and incentives. They will take part in round- table discussions and focus groups and have first refusal on invitation-only Tipto VIP events. Chairman Jane Atkins said:
“What better way to understand the challenges facing today’s frontline than from the mouths of agents themselves?” Tipto aims to recruit 15 agent ambassadors in total.
Sara Allen
Su Dillon
Beryl Towne
Stef Trevett
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