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FRONTLINE


TRAVEL WEEKLY GROUP Email: firstname.surname@travelweekly.co.uk Editor-in-chief Lucy Huxley


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Contact events@travelweekly.co.uk Finance Head of finance Richard Monckton Publishing Chief executive Duncan Horton 07803 975847 Managing director Stuart Parish 020 7881 4862 Executive assistant to chairman and CEO Jean Kilcullen


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© Travel Weekly Group Ltd 2022


GET Ê


Julia Lo Bue-Said @jlo_said The Advantage Travel Partnership Frustrating to see passengers impacted by travel disruptions after waiting so long to get away. One thing after another for travel agents dealing with these issues at the coalface. They may not have a magic wand, but they do everything they can to put their customers first.


The best of your letters, comments and social media this week


Inbound: Revive VAT refund Delays: Tui’s diverted flights caused issues at Manchester


Story: Inbound tourism set to reach 50%-75% of 2019 levels this year The government is deliberately missing a huge opportunity to bring back inbound tourism. I’m referring to the VAT refund on goods purchased in the UK by foreign tourists. Post-Brexit, the refund was removed. However, now that the UK is a third country, if the refund were reinstated, the UK would rapidly become a shopping destination for continental Europeans. Ironically, I was recently at an event where an employee of VisitBritain told me how she recently went to Paris to go shopping! David Tarsh, Tarsh Consulting


Story: Tui apologises after reports of lengthy flight delays Where are the reps at Manchester airport? They appear to be missing. Tui has diverted flights here and have not had a coordinated plan to deal with the massive problem they have created for Manchester airport, its staff and, more importantly, the poor travellers. I know the airport’s managing director resigned recently and I do not blame her.


Stephen Feeney Q Travel Weekly would welcome a response from Tui


Michelle Murray @MMurray _TC Travel Counsellors I spent most of my Friday evening sorting out clients and rebooking them [after easyJet cancelled 240 Gatwick flights over half-term]. Clients who were going to Marrakech tomorrow are now sorted.


Now Lets Travel: Well done


Story: Now Lets Travel branch hits £1m in sales in its first quarter


Jane Hall: This doesn’t surprise me one bit. Even after a massive pandemic, Paul Johnstone will always bounce back! Well done to you and all your team.


2020 GET SOCIAL: Email letters to editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All


correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from travelweekly.co.uk and facebook.com/travelweeklyuk


GET SOCIAL: travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 2 JUNE 2022 27


Gallivant Travel @TravelGallivant Our two-in-one window display shows both the Queen’s Jubilee and acrylic and oil paintings by a local artist #PlatinumJubilee


Allen: You’ll be missed Story: Karen Allen retires from travel sector after 27 years at Aspen Travel Alison Roberts: Good luck Karen and enjoy your retirement – the travel industry will miss you! Vicky Whitehead DSD: You’ll be sorely missed, lady! Wherever you go next is lucky to have you.


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