NEWS SPECIAL REPORT
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for European tours and reporting a “surge in bookings” for the US. Newmarket Holidays chief
commercial officer David Sharman said the conflict had fallen in a relatively quiet travel period for the operator, with marketing efforts for future sales switching to European destinations such as Portugal, Spain and Italy in addition to long-haul destinations including South Africa. Sharman said short-term
trading was a “challenge” after a strong start to the year but added: “Forward bookings are doing well.” He said: “Retailers should give
themselves a pat on the back for how they’ve handled everything.”
Cruise outlook Cruise specialists said booking momentum remained strong, with some compelling deals from lines reliant on non-UK source markets where consumers were more reticent to travel. However, they also
highlighted challenges with air availability and pricing, including connectivity with departures in Asia and the Middle East. Nick Watts, commercial
and trading manager at Cruise.
co.uk, said: “We’ve changed our
travelweekly.co.uk
Retailers should give
themselves a pat on the back for how they’ve handled everything
marketing to include a ‘book with confidence’ message. People still want to book. In terms of destinations that have become hot, we’ve seen a lot of people moving from Asia and Australia to North America and the Caribbean. “Incidents like this also bring
opportunity and we are seeing a couple of cruise lines, with stock to clear because other markets aren’t travelling, offering cheap late deals. But getting flights to connect with these sailings is tricky.” Norwegian Cruise Line regional
vice-president Gary Anslow said: “We don’t have a Middle East programme but we do have ships at the end of their seasons in Singapore and Australia. The challenge has been getting guests to these ships as they would traditionally route through the Middle East. “The focus has been on rerouting
guests and on [maintaining] guest experience. The trade has
shown an enormous amount of adaptability – and at pace.” Robbie White, head of
commercial and cruise at Touchdown Travel Services, said: “Our client base is agents and they are some of the most resilient customers you could have. We haven’t really seen a dip in sales in the last few weeks and we can help partners fill some of their softer sailings or weeks in resorts.” Silversea UK, Ireland and
EMEA sales director Connie Georgiou said the conflict was the latest challenge the industry had had to contend with, but said: “We can’t let this stop what we do. People love going on holiday.” SJ Walker, UK sales director
at Virgin Voyages, said the line’s deployment in the Caribbean, Latin America, Alaska and the Mediterranean meant it had seen limited impact from the conflict and strong sales in March. However, she said its sales team
had recognised the need to support agent partners, adding: “We’ve tried to act sensitively as we know how hard agents are working through all this, and we’ve had a high- touch strategy in place to support them through this tough time.”
Ski demand Operators and agents specialising in winter sports holidays reported a mixed sales picture. Simon McIntyre, managing
director of Iglu Ski, said: “We’ve actually been up for the last two weeks. Demographically, we are finding that many people who might have been booked to go to the UAE are also skiers.” However, Richard Sinclair, chief
executive of Sno Group, said the lates market was “mediocre” despite good snow conditions and an early Easter. Inghams managing director John
Mansell said sales were ahead of targets but added: “We’ve definitely seen customers stop and stand still because of the uncertainty.” Mansell said the operator had
seen limited operational impact as its focus is on Europe and Canada and forward bookings were “going great guns” despite the short-term slowdown. Sinclair also reported customers
booking ahead for 2026-27, and iSki managing director Adrian Russell added: “I would agree that forward bookings for next season are strong. Operators have come out sooner this year, so the opportunity to book earlier is there.”
2 APRIL 2026 13
PICTURES: Shutterstock/Julia Mountain Photo, Wirestock Creators, PeopleImages, kudla
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