SEMINARS & EVENTS
WTM LONDON MEANS ®
RESPONSIBLE TOURISM
MONDAY 6 November
KERALA’S RESPONSIBLE TOURISM MISSION
WHEN: 13.00-13.45 WHERE: WTM RESPONSIBLE TOURISM THEATRE
Kerala has emerged as the world’s leading Responsible Tourism Destination. Their RT Initiative has had some notable successes, particularly in Kumarakom. The state has now created an RT Mission charged with rolling out the programme to benefi t many more communities creating direct employment to 1.5 lakh people in Kerala. A ‘census’ of the impacts of tourism on Kumarakom has recently been completed and CGH Earth Hotels have reported on the economic, social and environmental impacts of their Coconut Lagoon property in Kumarakom. This is a rare opportunity to hear from three of the leading change makers in Kerala.
Moderator: Harold Goodwin Speakers: Dr Venu V, IAS Principal Secretary, SC, Government Secretariat, Kerala, India | Jose Dominic, CEO, CGH Earth Hotels, Cochin, Kerala, India | Xu Jing, Regional Director for Asia and the Pacifi c, UNWTO
WHAT NEXT FOR CERTIFICATION?
WHEN: 13.45-14.30 WHERE: WTM RESPONSIBLE TOURISM THEATRE
Certifi cation schemes are now well established, although many properties still do not seek certifi cation. The labels don’t communicate very much to consumers, they can’t tell the client anything about labour conditions or water use effi ciency. The labels are process driven – none of them reports what has been achieved by a hotel or tour operator in reducing negative impacts or increasing positive impacts and consumers cannot recover damages from a hotel which fails to deliver against its certifi cate.
Moderator: Harold Goodwin Speakers: Jane Edge, MD, Fair Trade Tourism, South Africa | Jon Proctor, Chief Executive, Green Tourism | Prof. Xavier Font, Professor of Sustainability Marketing, University of Surrey | Tom Johnston, Business Improvement Manager, Group Product & Purchasing, TUI Group | Sören Stöber, Director Travelife, ABTA | Eric Ricaute, Greenview
COPING WITH SUCCESS, MANAGING OVERTOURISM
WHEN: 15.30-16.30 WHERE: WTM RESPONSIBLE TOURISM THEATRE
Overtourism is emerging as a major issue in the mainstream media, on the streets in Europe and around the world. Tourism is beginning to bump up against the “limits to growth”. WTM London has this year brought together a panel of tourism professionals who are faced with addressing the challenges of success to share their ideas about how to tackle this growing and intractable problem.
Interviewer: Martin Brackenbury, Director, Classic Collection Holidays Speakers: Tim Fairhurst, Head of Strategy and Policy, ETOA | Garry Wilson, MD Product & Purchasing, TUI Group | Carlos Vogeler, Executive Director for Member Relations, UNWTO
40 WTM Preview 2017
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