product’s technical claims and performance criteria under English law is set out within the Sale of Goods Act as being the responsibility of the retailer. In our sector this means the lubricant marketer.

April 2016

Risk is inherent in the lubricants industry. Blenders and marketers cannot carry out their business in a risk-free vacuum. Daily we accept that the management of risks is part of the strategic leadership of any organisation.

Responsibility for routine managing, monitoring and controlling risks belongs to everyone. The effective management of risks therefore becomes part of our regular operations and embedded within our corporate culture.

The four main classes of risk which need to be addressed by organisations include systems risks, process risks, product risks and people risks. By people risks we include employees, suppliers, contractors and customers. Taken together these four classes of risk impact upon the whole of an organisation’s operations, neglecting any area of risk can have a damaging effect on other business areas.

Product risks are particularly pertinent to the lubricant marketer. Liability for the

The lubricant marketer must therefore assure themselves that their technology providers, base oil vendors or toll blenders are delivering products that meet their own exacting requirements. Products must always meet the marketer’s technical specification and performance criteria.

Now the issue that arises from the way our law places the onus of responsibility on the marketer is ‘if marketers rely on their supplier’s technical advice and guidance, how can they be independently assured of the product’s integrity?’

Many marketers will check the technical specification of products that are delivered into their premises to see that they are as described. If a marketer does not have this facility to directly test incoming samples on site then they can make use of an external testing house to carry out this function for them.

A marketer can also ask to see the relevant technical evidence or data pack backing up product claims which should be available on request from additive

Golf Day 2016

at The Mere Golf Resort & Spa, Knutsford, Thursday 9th June in association with

companies or toll blenders, to verify a product’s integrity. Some toll blenders will even carry out testing on products as they leave their premises and the marketer is fully justified to ask for these results on the delivery of a consignment at their offices.

Managing product compliance means managing the risks associated with product performance and ensuring that the technical specification of a lubricant is assured throughout the supply chain. This does not mean that the lubricant marketer needs the reserves of multinationals in order to ensure that their customers receive the products they expect.

By asking relevant and pertinent questions at the right time, by relying on the technical judgement of your suppliers while assuring yourself that any product claims are supported by robust and rigorous technical evidence, the marketer can ensure that any legal product responsibility does not become overly burdensome.

Andrew Goddard Chairman Verification of Lubricant Specifications


Join us for the annual UKLA

golf day which starts with breakfast followed by a brisk 9 hole competition for our keener golfers.

After a welcome lunch, take part in the main afternoon competition on the James Braid designed course which is undoubtedly one of the best prepared and well- conditioned golf courses in the North of England.

The day will end with a formal dinner where you will have the chance to catch up with industry colleagues.

Non golfers are welcome and can enjoy the resorts impressive spa facilities (included with your room package). Maybe join a group lesson on the driving range or be escorted around the course by the resorts resident Golf Pro.

Please email for further details.

Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73