Ok, that response prompts me to execute the last-listed TracPlus value:
• Smile. He explains, “We have fun. Positive action is prized. We build each other up. Our differences add to our strength.”
As for the company’s other values, they are, with McIntyre’s comments:
• Do what you say: “When we commit, we communicate, we focus and follow through — on time, on budget.”
• Own the outcome: “We operate with integrity and accountability. We get it done. We welcome and learn from feedback. We don’t shirk responsibility.”
• Find solutions: “We are problem
solvers. We join forces. We have the courage to change. We listen to our customers. We love the problem.”
• Innovate: “We are not satisfied with the status quo. We actively seek out and embrace disruption. We understand that innovation is not just a product.”
The CEO concludes, “I believe that these values reflect the type of leader that I hope to be. We strive to be an employer of choice in our market space. We want people to grow while working with us, to enjoy a sense of achievement in what
they do, and we want them to love coming in to work every day.” Anecdotally,
this
approach seems to be working with TracPlus employee Rosa Anderson-Jones, who assisted Rotorcraft Pro in setting up this profile interview. She remarked, “He is a fantastic CEO and we are so lucky.”
These guiding principles appear to be producing numbers the former accounting consultant can appreciate. McIntyre’s been the TracPlus CEO for three years and in that time, he says, “We’ve grown the business three times, with a five-times growth in our team over the equivalent period. We are investing in bringing great people to our company. I strongly believe in hiring people that are better than you, agreeing on a strategy, and allowing the team to drive their core areas of the business. I am really proud to work with the team that we have and with the customers that we serve. I believe in what we are trying to achieve as a group, and enjoy this role more than any other that I have had.” That’s saying something, because those past roles weren’t insignificant placeholders. One of his key consulting assignments lasted approximately five years with Escher Group. Escher was a fintech spinout from MIT, based on an enterprise-grade peer-to- peer communication protocol, which was like a forerunner to blockchain technology that gave rise to cryptocurrencies such as Bitcoin. Then there was ADInstruments, where he worked for approximately another
CEO Trevor McIntyre and COO Oliver Smith with the RockAIR tracking de- vice designed for aviation customers.
five years, leaving as CEO. ADInstruments has a wide reach globally with offices in 10 countries. A key takeaway for McIntyre was learning the importance of culture and values for a company that has a spread work force.
Similar to his time at ADInstruments, TracPlus customers rely on high fidelity data, says McIntyre. “Customers need to trust that the data has been recorded appropriately, is available when needed, and is correct,” he elaborates. “We continue to invest heavily in our platform to deliver greater value to customers as a differentiator, and we have completely redeveloped our core platform to deliver more for our customers.”
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