AI Takeover May Be Overstated


Even if AI will one day become reliable enough to be trusted with its own management — and that day may yet come — there is only so much that this technology is suited for. Despite the hype, AI cannot replace humans in all aspects of the rotorcraft business.


For instance, “I don’t think AI will help mediate disputes between employees because people must respect a mediator, and people don’t respect computers — they use computers as tools,” Dietrich said. “I also think the use of LLM (large language model) tools for anything like safety critical software is unlikely to happen anytime soon, even though the tech is capable of writing the code. This is more due to corporate


78 Sept/Oct 2024


culture around the importance of safety than a lack of capability of AI to generate code. The problem is that people don’t trust it, and I don’t blame them. I don’t want human lives to depend on an LLM routine either.”


Church is similarly cautious in his assessment of AI’s abilities. “It’s difficult to say that there are areas of the business that AI will never be able to assist with,” he said. “Certainly, we don’t expect AI to ever replace the humanity of humans. Leading teams and managing people with compassion is an important part of every business and will continue to be done by humans. Meanwhile, AI will assist with an increasing amount of the mundane, dangerous, dirty, repetitive, and computational work.”


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