Technology
in-house TV channel can replicate these updates right on their room screen. Audio inclusivity is equally essential.
Hearing loop systems and speakers with enhanced clarity are now a standard expectation in new-build homes, and may even be considered under CQC guidelines and the Equality Act 2010. These features make community events, movie nights, or bingo sessions more accessible to those with sensory impairments, fostering inclusivity across the resident population.
Installation Physical installation of AV in care homes is not without its challenges, however. Safety comes first, so secure mounts, tamper-proof housings, and careful cable management are essential to protect both residents and equipment while minimising trip hazards. Older properties can complicate wall mounting or cable runs but experienced engineers will start with detailed site surveys to assess infrastructure and avoid structural risks. Where cabling is not feasible due to historic features or listed status, Wi-Fi- enabled televisions such as Freely models offer full broadcast TV and streaming operation without a coaxial aerial or satellite feed. Installations themselves must also be
planned around daily routines, including phased work, quiet tools, and close coordination with staff to respect meal times, activities, or rest periods. Dementia care areas, in particular, require teams who are sensitive to the emotional and sensory environment. A good plan and installation will also
but they do have a cost associated with them that must be factored in. Training and aftercare are equally
encompass a solid degree of futureproofing. Running additional conduit and cabling during initial installation or choosing modular hardware can save significant disruption later down the line. As standards and AV technology for care homes evolve, homes that have planned ahead can upgrade seamlessly rather than endure another round of invasive works.
Balance sheet Beyond the technicalities, the financial conversation is a major consideration given the often-narrow margins of care home profitability. In today’s cost-conscious sector, we would always suggest that long-term value trumps the lowest upfront price. Hospitality-grade equipment that
withstands constant daily use reduces maintenance costs and interruptions, and resident-use equipment like TVs with lengthy commercial warranties is essential to avoid early additional costs. Centralised control systems that allow one staff member to adjust TVs and content across multiple rooms or displays cut down on time spent in programming and troubleshooting individual screens. Engaging content and inclusive audio solutions contribute tangibly to wellbeing,
Cheadle Grange Care Home
When Cheadle Grange Care Home set out to enhance its resident experience, it partnered with TVC Technology Solutions. The project combined modern display technology with a careful, resident-first installation approach to deliver both day-to-day benefits and long-term value. Working closely with design partner Hiedi Lazenby Design, we began with a detailed site survey and consultation before developing a plan that kept the work on budget and minimised disruption to daily routines. At the heart of the installation are seven 75” 4K LG commercial displays fitted in the lounges, alongside an impressive 86” 4K screen
in the cinema room. Further 65” and 75” screens were installed in shared spaces, all mounted on flush-fit Peerless AV brackets to ensure safety and clean aesthetics. These commercial-grade displays are designed for ‘always-on’ use, giving Cheadle Grange the reassurance of reliability and a much longer service life than standard consumer TVs. For the home’s 75 bedrooms, TVC 32” Smart TVs, chosen for their simplicity and ease of use. All cabling was discreetly concealed, and TVs were mounted at wheelchair-friendly heights, ensuring compliance with safety standards while maintaining a welcoming, homely environment. TVC’s engineers planned the installation
around meal times, activities, and rest periods, reflecting their experience of working in live-in care environments. Once complete, the company provided full training for staff to ensure the new systems were intuitive to operate, along with a programme of maintenance visits and system health checks to keep everything running smoothly. The project demonstrates how well- designed AV systems can enrich daily life, support staff, and create a sense of community within care homes. From large-format cinema experiences to easy-to-use in-room entertainment, the technology at Cheadle Grange is already adding value for both residents and carers.
important parts of the value equation. Even the most intuitive systems benefit from structured handovers, cheat sheets and simply user guides. Skilled integrators will deliver tailored training after installation so that carers and managers understand controls, settings, and basic troubleshooting. Given the high staff turnover common in the sector, ongoing support is equally critical. Service contracts can include remote monitoring, phone support, and scheduled maintenance visits. This partnership approach ensures managers can trust their technology will perform consistently, with a degree of futureproofing, rather than adding to their workload. The integration of safety technologies
within the AV architecture can also provide an additional benefit to care homes. Many AV providers now collaborate with partners offering fall-detection solutions or motion- sensing cameras. These subtle tools can alert staff to potential incidents without compromising residents’ dignity or privacy.
Unfamiliar territory For many managers, though, the world of modern AV remains unfamiliar. They know improvements are possible, but may be unsure where to start. A trusted integrator begins with consultation, listening to the home’s specific goals and requirements. Is it upgrading lounge spaces, modernising in-room TVs, or adding safety features, for example? The integrator should then create
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www.thecarehomeenvironment.com November 2025
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