Cover story – advertising feature


Data-driven and human-centric: Vayyar Care’s Greyt Revolution


Stuart Barclay, UK sales director of care home equipment supplier Vayyar Care, chairs a roundtable to explore key issues in the care technology space


The UK care sector is at an inflection point. From enhancing safety and achieving personalised outcomes to dealing with unprecedented challenges around staff recruitment and retention, care homes and social care providers alike are recognising the need for a new level of visibility into users’ activity and wellbeing. They’re embracing a new paradigm of data-driven care. That’s why I invited three of the most


forward-looking people in the care technology space to take part in a roundtable exploring these issues. Vayyar Care partners Steven Holmes, commercial director at Arquella, Paul Berney, CMO at Anthropos, and Stephen Cavanagh, senior sales consultant at Ascom UK, shared their insights and their visions of a new chapter in the story of care.


Stuart Barclay: How would you describe the need, demand, and market-readiness for data-driven care? Steven Holmes: The adult care sector is lagging behind other industries in terms of utilising data. And the potential is immense. Data on users’ activity is an untapped resource that can dramatically improve both


the quality and the efficiency of care delivery. Providers understand that. Demand for data- driven models is growing fast. Everyone’s under enormous pressure, financially, staffing-wise, and on the regulatory level. Data is the key to improving both resident and operational outcomes. By analysing nurse call use, providers can spot patterns, understand why there are more calls on specific days, and be more proactive in addressing those issues. Paul Berney: Care has traditionally been reactive but data is driving a major shift towards a new proactive model. Providers can better understand users’ needs, enabling prediction and prevention. Our goal is to marry the data collected by Vayyar Care with insights gathered by other sensors to build up a comprehensive picture of each person’s requirements. We need to help providers understand the benefits of connected-care platforms; how they convert data into insights that support proactive care. Stephen Cavanagh: COVID has had a massive impact on the sector and there’s now a real willingness to embrace technology and new ways of working. Data from multiple sources


CARE HOME


ENVIRONMENT


Volume 7 Issue 6 June 2022 www.thecarehomeenvironment.com


Data-driven and human-centric:


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enables person-centred care and creates more efficient staff workflows. Just a couple of years ago, the market wasn’t ready for data-driven transformation, but the successful adoption of digital care records and the insights they deliver has changed the game.


SB: How important is data-sharing within care organisations? SC: By the end of 2024, the goal is for 80 per cent of care homes to have digital care records. The benefits will include helping to save time during handovers, eliminating the traditional paper trail, and minimising errors that hinder consistency in care delivery.


It’s about enabling person-centred care with behavioural data that reveals


Steven Holmes arquella.co.uk


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Paul Berney anthropos.co.uk


Stephen Cavanagh ascom.com/uk


mobility levels, for example The challenge for technology suppliers is to make that data accessible and understandable to caregivers. SH: All care personnel – including agency staff – need instant access to the same data, from preferences and habits to routines and triggers. It’s vital in terms of ensuring the quality and consistency of care. It’s also central to tracking correlations between staffing levels and outcomes. PB: Connected Care Platforms like ours are collecting data on multiple aspects of people’s lives, all of which build a more holistic picture of their daily routines. Sharing that data with the right person at an appropriate time and an appropriate


www.thecarehomeenvironment.com June 2022


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