Dementia


These seemingly small acts can have a


profound emotional impact. Routines are tied to comfort, familiarity


and identity, and helps people feel understood as individuals rather than like patients receiving care. Maintaining personal choice also plays an


important role in preserving dignity. If someone wants to get up later, eat at a


different time or spend quiet time in their room, that choice should be respected. Routines should be centred around the person - not simply what’s easiest operationally.


Why staff culture matters more than ever While environment and design play an important role, I am clear that the single


biggest differentiator in dementia care is people. You can have the most beautifully


designed building in the world, but without the right staff culture, it won’t deliver good dementia care. For me, the most important qualities


in dementia care staff are compassion, patience, empathy and adaptability


July 2026 www.thecarehomeenvironment.com 27


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48