Digitisation
n What will the implementation process be like? How many days will it take and over what period? What resources will you be required to commit and will it seriously disrupt your everyday work?
n What training will be given? Will it be delivered in person or online and will it come in big blocks or shorter sessions? Will there be a sandbox, which is a working simulation of your system that staff can train and practise on?
n How and where is data stored? If you need assurance that all sensitive data remains in the UK, can the vendor comply with that?
n How scalable is the product? If you add new homes or other entities to your group, can they be set up on the system quickly and without extra expense?
n What is customer support like? Is it available by phone, email or video call? Is it UK-based or offshored? What do reviewers on sites like Capterra and G2 say about it?
The transformational power of better finance systems
At times when budgets are under intense pressure, it can seem hard to justify
investment in technology that outsiders might see as ‘back office’ systems. But a finance system that is fit for purpose can transform a business – as well as making it easier to attract and keep good staff. As we have seen, a good system can greatly improve a care business’s efficiency, shrinking the work of hours into minutes. However, the power of a good accounting system goes beyond making the work of the finance team more manageable. By providing real-time data and flexible reporting, it helps with predictive analysis, forecasting, investment decisions, and risk management. It allows leaders to take decisions with the confidence that they are working with accurate, complete, and up-to- the-minute information.
Care homes, more than most businesses,
know the challenges of getting on top of the mountain of incoming tasks in order to focus on strategy and the big picture. Good accounting software shrinks that mountain, allowing leaders to be less reactive. It gives them a clearer financial view of their organisation than they might ever have enjoyed before – and by doing so, it enables the strategic decision-making that will be vital to the sector’s future.
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Tim Bryars
Tim Bryars joined iplicit in 2022 and has been instrumental in promoting its software as an ideal choice for businesses such as care home groups shifting from legacy systems to sophisticated cloud-based solutions. Tim’s background is in SaaS businesses involved in e-commerce and digital transformation. His approach emphasises iplicit’s scalable true-cloud technology and secure hosting on Microsoft Azure, along with its ability to meet client needs more simply and cost- effectively than larger ERP systems.
February 2024
www.thecarehomeenvironment.com
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