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News Four in ten social care businesses unprepared for CQC changes


Forty per cent of social care and health businesses say they feel unprepared for the CQC’s newly revised single assessment framework.


Only six per cent of those surveyed by


employment law, HR and health and safety specialists WorkNest and sister company Care 4 Quality said they have the right training and processes in place, despite the changes being implemented across all providers by Spring 2024.


The CQC’s new strategy, which started rolling out in November with early adopters in the South of England, seeks to bring all health and social care providers under one single framework to provide more consistency across services. The four key changes are a quality statement replacing key lines of enquiry (KLOEs), ratings with a new scoring element, amends to evidence


categories, and frequency of inspections. According to the research, the aspects of the new single assessment respondents feel least confident about are: n Introduction of evidence categories (24 per cent)


n Online portal development (22 per cent) n Introduction of a scoring system for ratings (21 per cent)


n Quality statements instead of KLOEs (19 per cent)


n Moving to a monitoring / continuous assessment model (14 per cent)


Julie Walton, head of registrations at Care 4 Quality, said: “Elements of the old framework will still exist under the changes, including no changes in legislation. Inspections and the five questions that underpin assessments will stay the same. This means it won’t be a completely


Skills for Care inspires carers to #KeepLearning


Skills for Care is running a campaign this spring to inspire social care workers to #KeepLearning. The Keep learning for success campaign aims to promote the benefits of learning and development for staff and to raise awareness of opportunities available for ongoing learning.


According to Skills for Care, staff at all


levels, including leaders and mangers, should have the opportunity to access learning and development if the highest standards of quality in social care are to be met and maintained across the sector. Research undertaken by the strategic


workforce development and planning body for adult social care in England highlights a 31.6 per cent turnover rate for those workers with training recorded, compared to 40.6 per cent for those who did not have training recorded. Care workers with social care qualifications


were also less likely to leave their roles, with a 37 per cent turnover rate for those with no relevant qualification, compared to 26.5 per cent of those that did have a qualification. Running across the organisation’s website and social media, #KeepLearning will cover what learning and development opportunities are available in 2024 – from training to continuing professional development to events, the benefits that learning and development has for staff and people drawing on care and support, and the importance of learning and development for new, aspiring,


10


new concept to businesses but there are many things to consider and, if the rollout goes well, the changes will approach all providers quickly in the new year.” Simon van Os, head of customer solutions at Quality Care Group, commented: “The move signals a transformative shift in the evaluation of care homes in the UK. From a care business insurance perspective, this evolution holds the promise of a more standardised and transparent risk assessment process. While adjustments may be required, the overarching goal is to create a more efficient and effective system.


“As the industry continues to adapt to


this new framework, collaboration and open communication will be essential for ensuring that the assessment criteria remain robust and reflective of the ever-evolving landscape of care provision in the UK.”


Lovett Care to develop Manchester site with OakNorth loan


Digital bank OakNorth has provided a loan to provider Lovett Care to develop a new Manchester care home. The loan will support the development


and experienced managers. Skills for Care CEO Oonagh Smyth said: “Ongoing learning and development is absolutely vital for staff at all levels – from people who are brand new to care to experienced senior managers.


“There are so many benefits of a strong learning culture for organisations and individuals. Crucially ongoing learning and development supports the best quality of care for people who draw on support. “The sector is currently facing major retention challenges and so the positive impact which learning and development has on staff retention must be utilised. “We’re excited to again start the new


year with our #KeepLearning campaign, highlighting the many learning and development opportunities available for social care workers in 2024.”


of Lovett Care’s latest purpose-built care home, which will be located in Northern Moor, Manchester. The new home will consist of 59 en suite rooms, lounge and dining facilities, hair and beauty salon, café, and activity room, and will specialise in offering nursing and dementia care, as well as treatments for mental health conditions. The facility follows OakNorth’s initial loan to Lovett Care in March 2023 which was used to support the group’s future growth. Lovett Care CEO Keith Crockett said: “We were delighted to once again work with OakNorth. This is a further milestone in our long-term growth strategy and consistent with our commitment to deliver the best quality care in attractive market locations.” Dale Cowdell, director of debt finance at OakNorth, added: “We were delighted to once again support this well-regarded care home operator. The upcoming site will be a valuable addition to the community.”


www.thecarehomeenvironment.com February 2024


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