Volume 9 Issue 2 February 2024
www.thecarehomeenvironment.com
Volume 9 Issue 2 February 2024
www.thecarehomeenvironment.com
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Contents
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www.thecarehomeenvironment.com Follow us @tchemagazine
Follow our page on Linkedin In this issue 14 Stairlifts and home lifts:
time to raise your game An increasing number of care providers are installing stairlifts and home lifts in new builds and retrofitting them in existing buildings. Alex Austin, business development manager at Access BDD, discusses what homes ought to consider when specifying these solutions
18 Successfully challenging a CQC inspection report or rating While a daunting prospect, CQC ratings can be successfully challenged by providers if they do so in a reasonable, proportionate, and evidence-based way, as Laura Hannah, partner in the regulatory department at law firm Stephensons, explains
22 Care home visits: a fundamental standard Tom Lumsden, a partner at CooperBurnett LLP, looks at the new ‘fundamental standard’ on visiting in care homes
25 Quality of life: a people-first approach
Nicky Whittaker, national account manager at Miele Professional, looks at the importance of quality of life for care home residents and what steps should be taken to ensure it continues to be a priority, both now and in the future
5 Comment 6 Cover story 9 News
29 Putting down the pen: non-drawing design interventions Designing gardens for care settings can be both challenging and highly rewarding, but how do we ensure that new outside spaces are still being used in the longer term? According to garden designers Debbie Carroll and Mark Rendell of Step Change Design, non-drawing design interventions might be the answer
32 Empowering decision makers: the impact of
financial software The challenges of recent years have put a huge strain on finance teams. Tim Bryars, care home lead at cloud accounting software business iplicit, looks at how technology can help care home decision makers navigate financial challenges
36 The impact and value of
volunteers in care homes While not a long-term solution to staff shortages, volunteers can still play a key role. Samantha Ward OBE, deputy CEO of Royal Voluntary Service, explains how volunteering in care home environments can enhance the care experience for residents and staff
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www.thecarehomeenvironment.com February 2024
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