CCTV of this change for CQC purposes.
6. You should ensure that any changes as to how the service is used, including any changes to the events which trigger the operation of the CCTV, are reflected in updates to the CCTV policy, the notifications to the ICO and updated consents, if needed.
Indicative pricing options Outright ownership and self-monitored Clients elect to own all equipment outright. Some safety and monitoring companies would procure all hardware and complete the installation. Those companies typically achieve volume discounting so the price to a care provider is usually lower than the provider could directly purchase hardware of the same specification.
Care homes could ask a monitoring company to only retain responsibility for the data storage and telephony/broadband capability, which would likely result in a small per camera per week fee. That would ensure providers retain an option to ask the monitoring service to access the care home system to perhaps provide a period of audit/ support/investigation assistance etc that could be required at a moment in time. The price is dependent upon the specification required.
Leasing options Leasing models exist that charge anywhere from £3 per camera per week to £12 per camera per week. Some companies provide a ‘live view’ service, which is charged based on time spent.
Value of CCTV Care delivery can be monitored on a 24/7 basis. Audits can be randomised and conducted day or night and at various points in a service day. Some smart systems provide an ‘actual in the moment’ view as opposed to the retrospective, site-stored service traditional CCTV offered. n Providers can obtain information about an event within minutes of it happening.
n Safety monitoring offers an opportunity to take preventive action to reduce risk of untoward event re-occurrence.
n Vexatious allegations can be dismissed with the presentation of hard video evidence.
n Unlike covert camera use, overt systems have a deterrent effect for those who would seek to abuse older people. With covert systems, residents are often abused before detection and indeed it is unlikely a resident has had an
February 2022
www.thecarehomeenvironment.com opportunity to provide consent.
n No more investigations will result in findings based on probability. Video footage is irrefutable and enables all parties to reach a decision that is undoubtedly in the residents’ best interests.
n Regular independent audits will ensure that all stakeholders understand that a level of consistency exists in terms of care quality. Monthly reports, audit findings, incident management will all provide a body of evidence that builds up a picture of a service much more accurately than brief, irregular inspections.
n Camera monitoring can play a much bigger role in overnight supervision and promoting peaceful night objectives. With passive infra-red optionality, care professionals remotely can assist home staff with monitoring resident movement.
Footnotes 1. This good practice recommendation is likely to become a legal requirement in the next few years.
2. If a care home does not currently have a registration, one will need to be put in place. Registering is a simple process, can be done online, and usually costs around £35. The ICO has produced various templates for different types of businesses, including one for residential care homes, which can be used as a starting point and amended as required. It is a criminal offence not to have one if one is required.
https://ico.org.uk/for- organisations/register/
3. You can check your current 37 Jayne Connery n
Jayne Connery is director and founder of Care Campaign for the Vulnerable (CCFTV), a not-for-profit organisation working to champion and promote the use of safety monitoring in communal areas within all UK care homes, particularly communities caring for elderly living with dementia. During her time in the care sector, Jayne saw an urgent need for greater transparency when caring for vulnerable residents living with dementia and a decision was made to take her loved one back home when unwitnessed and unexplained injuries happened in her care. Jayne told of the struggle navigating the care system and how she experienced little support when trying to communicate her mother’s care needs. Jayne decided to become a care partner and set up a dementia support group for families.
notification here
https://ico.org.uk/ about-the-ico/what-we-do/register- of-data-controllers/, and the link for amendments to notifications can be found here
https://ico.org.uk/for- organisations/register/change/.
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