Safety monitoring
where transparency is valued. Care workers, too, have benefited, as monitoring provides clarity and protection in the face of disputes or misunderstandings. The positive feedback from those who have embraced this technology has been overwhelming, and we remain committed to ensuring its widespread adoption. CCFTV also works tirelessly to advocate
for care workers, who are the backbone of the care sector. Their dedication often goes unrecognised, yet they perform some of the most emotionally and physically demanding work imaginable. By pushing for better training, fair wages, and emotional support, CCFTV aims to create a sector where carers feel valued and equipped to deliver exceptional care. Families have also been at the heart of
our work. For many, navigating the care system can feel overwhelming, particularly when faced with difficult decisions about a loved one’s future. CCFTV has provided guidance, support, and advocacy for countless families, helping them to feel empowered and informed.
What we are focusing on now Our work is far from over. CCFTV is currently focusing on expanding the use of safety-monitoring technology across all
While it is essential to address failings, it is equally important to celebrate the outstanding work being done
care settings. We believe this should become a standard practice, not an optional extra. To achieve this, we are continuing to engage with policymakers, regulators, and care providers to ensure this vital tool is available to all. By embracing these solutions, the CQC
Case study: Signature Senior Living
Outgoing CEO Kay Cox says: “Signature Senior Lifestyle believes that safety and transparency must be at the heart of quality care. Our partnership with CCFTV and Care Protect exemplifies how collaboration can drive meaningful change, setting a new benchmark for the care sector. “The partnership has empowered us to implement innovative safety monitoring technology across our homes, with a focus on preserving residents’ dignity and enhancing their quality of life. With Care Protect’s cutting-edge monitoring systems, our residents and their families experience greater peace of mind, knowing that safeguarding is prioritised without compromising independence and privacy. The independent oversight provided by Care Protect’s team of care professionals ensures that safety measures are transparent, ethical, and effective, while CCFTV’s advocacy continues to inspire progress across the sector. “Together, we have seen transformative
a video review of every incident that happens. Safety monitoring enables us to do this, and it means we can learn and adapt our care to the individuals in our homes at an unprecedented level. “What truly makes this partnership
outcomes: colleague morale has improved with the additional layer of support, families feel reassured, and residents benefit from more personalised, proactive care. These systems also enable our team to refine their skills through training programmes informed by real-world scenarios, ensuring that exceptional care standards are upheld. Imagine how powerful it would be for your residents and team if you could undertake
special is the shared vision it represents. By bringing together the expertise of a luxury care provider, a passionate residents’ advocacy organisation, and a technology leader, we have demonstrated the power of trust and collaboration to overcome challenges and create safer, more transparent environments. “We are proud to be part of an
initiative that champions innovation and accountability, and we remain committed to working with CCFTV and Care Protect to continue raising standards and pushing for sector wide change, particularly clearer guidance and support from the CQC. Together, we are shaping a future where care is safe, enriching, and inspiring for everyone involved.”
April 2025
www.thecarehomeenvironment.com 41
has the potential to drive positive regulatory change. If the sector can show how such technology enhances care practices and enables greater accountability, we believe it could become a central part of regulatory requirements. This collaboration would
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