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News


RWK Goodman advises WCN Care Group on Goldenpride acquisition


Pets more important than CQC ratings according to Autumna


Pet policies and catering are more important than CQC ratings for families searching for care, according to Autumna. Searches carried out by care seekers on Autumna show that care homes’ pet policies, catering, and environmental commitments are scrutinised more often than CQC ratings.


While the most popular categories


RWK Goodman has assisted WCN Care Group Ltd in acquiring Hampshire care home provider Goldenpride Limited. The deal was led by RWK Goodman’s health and social care team, headed by partner Bharti Moore, with support from solicitor Giles Tidy (corporate), partner Rob Walton (real estate), and senior associate Rebecca McCollum (employment).


Bharti Moore said: “We’re thrilled to have played such a key role in this acquisition for


WCN Care Group. It was truly a collaborative effort, and our long-standing relationship with WCN Care has been incredibly rewarding. Watching them grow and continue to deliver exceptional care has been inspiring. This acquisition is just another step in their exciting journey.”


Toby Williams from WCN Care Group


added: “I am very grateful to Bharti and her team at RWK Goodman for their outstanding legal service to us throughout this acquisition.”


Greensleeves Care celebrates Care Home Awards nominations


Greensleeves Care has been shortlisted for four awards at the 2025 Care Home Awards, which celebrate excellence and innovation in the care sector. Four initiatives at Greensleeves Care, which operates 28 homes, are finalists at the Awards, which take place on 16 May at the Royal Garden Hotel, Kensington, London: Best Sustainability Initiative – for the


pioneering partnership between Greensleeves Care and Zest Recycle that has transformed waste management across the group’s homes, achieving zero waste to landfill and significantly reducing environmental impact. Best for Communication & Use of Digital Channels – for ‘Get Care Wise’, a campaign designed to expand the charity’s social impact by helping people understand care options earlier.


Best for Communication & Use of Digital Channels – for the group’ transition to SharePoint – a strategic move to improve internal collaboration and efficiency, enabling care teams to focus more of their time supporting residents. Best Use of Technology & Digital


Care Strategy – for Greensleeves’ Digital Transformation Journey – a complex, multi- year programme to modernise care through


10


in 2024 were fees, room information, and admission criteria, only three per cent of searchers looked for information explaining a CQC rating. By contrast, almost nine per cent of


care seekers researched dining choices, while around seven per cent investigated the environmental commitments of care homes they were considering . Nearly four per cent looked at a home’s pet policies. Debbie Harris, Autumna’s founder and managing director, said: “Our analysis of searches on our platform in 2024 confirms that CQC ratings aren’t relevant to those looking for care – they are too out of date and do not provide information on the criteria that matter to families. “The fact that only one in 30 people


clicked to find out more details about the regulator ratings of the care homes they were looking at highlights just how irrelevant these are for people looking for care.


digital solutions including Nourish Care Planning, eReception, and Sona. Chris Doherty, interim CEO at


Greensleeves Care, said: “Being recognised in these prestigious awards is a testament to our unwavering commitment to excellence in care. At Greensleeves Care, we don’t just focus on providing support – our goal is to help people feel good about care. These nominations reflect our passion for innovation, sustainability, and creating a future where care is experienced as a positive, life-enriching choice for more.”


“With inspections often woefully out of date – up to seven years in some cases – the CQC is failing to provide care seekers with information they can rely upon about the quality of care offered by providers. The regulator also doesn’t assess the things that matter most to families: detailed information on the type of care available, the quality of food, the range of activities, environmental policies – and whether pets are allowed. “While we welcome the admission by the CQC’s new chief executive, Sir Julian Hartley, that the regulator is not delivering, Autumna’s insights shows that it will never be able to provide all the information that care seekers need to help them choose care – and, crucially, that providers need to be able to evidence the quality of their care, facilities and service.”


www.thecarehomeenvironment.com April 2025


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