CO-DESIGN OF INPATIENT FACILITIES
Nick Richards sourced a type of anti-shock glass for cabinets that will showcase patients’ textiles and artwork, which is suitable for an environment in which service-users may become distressed.
competition. The logo for the programme was designed by Kate Smith, an award- winning children’s artist and former service-user.
Engaging with service-users The programme team continuously engages with service-users and carers via Derbyshire Healthcare’s EQUAL forum – a forum for those with lived experience and their carers – to discuss Trust matters. This ensures that each project within the programme is shaped by those with lived experience of the Trust’s mental health services. The programme is a standing agenda item for the forum, with members of the programme team attending, feeding back on progress, and engaging on any matters arising, as part of the Trust’s commitment to honesty and transparency. Further diversity and inclusion into the
programme has come from engagement with current inpatients. Surveys relating to the design of the wards were made available in a variety of accessible formats, allowing for greater diversity of inclusion. These surveys were also replicated to
The programme team designed a magnetic panel which acts as a ‘lock’ for privacy and dignity, but also allows clinical staff access in an emergency situation.
colleagues on the wards, and have led to the development of facilities which will truly best meet the needs of the service- users, demonstrating integrity within the delivery of the projects, and confidence that the designs will replicate what current service-users consider important.
Conference presentations In September 2022, Nick Richards, the Making Room for Dignity Programme Support officer, who has lived experience of Trust services, presented at the Trust’s Annual Members’ Meeting, highlighting the therapeutic benefits that the new hospital facilities and services will offer, including therapy rooms, sensory rooms, and outdoor therapy space. Nick Richards also presented at the
Institute of Healthcare Engineering & Estate Management (IHEEM)’s annual Healthcare Estates conference in Manchester on 4 October, emphasising the importance of service-user involvement in the programme, which has included input into appropriate signage on the wards, the style and safety of doors for increased
The first crane in operation at the Northern Derbyshire mental health Acute Adult unit site.
privacy and dignity, en-suite facilities, and general aesthetics in communal areas – including outdoor and therapy spaces. He is now, with the support of clinical and service-user/career involvement, leading on the art features and installations for the new hospitals. He said: “Service-user involvement has
been at the heart of the programme from the outset. With this in mind we’ve aimed to create an ethos of ‘no decision about me, without me’. The input we’ve received from service-users and carers has been invaluable in helping to create facilities that will truly meet the needs of our service-users.”
‘Inspirational’ efforts Geoff Neild, Making Room for Dignity Programme director, said he was inspired to see the contribution of the voice of lived experience, saying of the work led by Nick Richards: “Nick has helped to cement the relationships between the Making Room for Dignity programme team and our service-users and carers. These relationships have strengthened the facilities and services we can develop and offer to those who need them, helping the Trust to provide therapy-based services in dignity-led environments.”
The outcome: providing dignity in care
An aerial view of the site for the Southern Derbyshire mental health Adult Acute unit at Kingsway Hospital, Derby.
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Dignity and inclusion lie at the heart of this once-in-a-lifetime investment into mental health services in Derbyshire. First and foremost, the new facilities will offer single, en-suite rooms, replacing the dormitory-style accommodation on offer at the Trust’s current acute mental health units. Although there is limited evidence around the impact dormitory eradication has on stay length, single room, en-suite settings will allow for an improvement to individual patient care. Patient preferences can be considered to a greater degree – for example the temperature of the
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